Supervisor, Crew Scheduling - Flight Attendants

Supervisor, Crew Scheduling
- Flight Attendants View Profile

Need Accommodation Assistance?

• Careers
• Student & Grads
• Life at American
• Our People

Supervisor, Crew Scheduling
- Flight Attendants Posting

Start Date:

9/15/26

Location
:

Integrated Operations Ctr (DFW-SV02)
Cities
:

Fort Worth - TX
Requisition :88193

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• This job is a member of the Crew Scheduling Team within the Integrated Operations Division.
• Responsible for coordinating the daily operational requirements including, but not limited to, shift coverage for FA Crew Schedulers, overseeing the scheduling, rescheduling and reassignment of flight attendant crew members at each base.

• Coordinates the coverage of open sequences for each crew base according to the provisions of the JCBA contractual labor agreement(s) and FAR 121 Limitations
• Assists the Manager on Duty with daily operational requirements and ensures that any open time incurred due to operational causes (such as weather, irregular operations, charters, ferries, equipment substitutions, etc.) is allocated to a base that can cover the operation in the most expeditious and cost efficient way possible
• Supervises, leads, and guides a team of Crew Schedulers
• Conducts ongoing performance conversations with the goal to increase continual improvement with job performance
• Coaches, counsels and recognizes individuals team members as the situation warrants
• Motivates team for continual improvement in process and internal customer experience
• Assists the Senior Manager with special assignments as necessary
• Attends crew system meetings and provides feedback and direction on behalf of Flight Attendant scheduling
• Participates in regular meetings with APFA and Labor
• Leads extensive grievance and pay claim research
• Participates in the development and revision of contractual materials and presentations
• Researches and provides coverage report updates
• Willing and able to work extra hours to meet operational needs
• Ability to work all shifts including holidays and weekends in a 24/7 365 day per year operation
• Ability to work overtime as required, sometimes with little or no advance notice

Minimum Qualifications
- Education & Prior Job Experience

• High School diploma or GED equivalency
• 3 years job related experience

Preferred Qualifications
- Education & Prior Job Experience

• 2 years Crew Scheduling experience
• Experience working with a contract labor group and knowledge of Flight Attendant JCBA

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Strong customer service and communication skills with the ability interact effectively with all levels throughout the organization
• Ability to work in a highly stressful environment on a daily basis
• Ability to be able to exercise sound judgment in making decisions based on information gathered/reviewed
• Ability to be flexible and capable of adapting to constant change
• Cognitive skills to read and understand numbers and letters, and the ability to apply that knowledge
• Ability to prepare written and verbal presentations
• Ability to learn computer applications and apply knowledge
• Ability to prioritize tasks
• Ability to handle multiple tasks concurrently
• Ability to work well under pressure and deadlines
• Ability to work with minimal supervision
• A…