GA) Graduate Assistant - Graphics Center​/Student Activity Assoc.

POSITION DESCRIPTION

Position Title:

Graphics Center Graduate Assistant

Department: ESU Student Activity Association, Inc. (SAA)

Reports to:

Director of Student Involvement & Leadership Development

Position Type:
Graduate Assistant (20 hours/week; academic-year appointment)

The Graphics Center Graduate Assistant supports day-to-day operational leadership for the SAAGraphics Center, a self-service creative and print-production space in the new University Center. The Graduate Assistant manages the Center's operations, supervises its student staff, and helps visiting students make effective use ofself-service creative tools such as Canva and the Adobe Creative Suite. The position is ideal for a graduate student who combines strong customer-service and organizational skills with an interest in creative and design technology.

• Support daily operation of the Graphics Center, ensuring a welcoming, well-run, and professional environment.
• Manage the print-production workflow across both walk-in and online (Warrior Link) channels, including order triage, turnaround communication, and quality control.
• Assist with maintenance equipment (printers, laminator, cutter) and self-service workstations; track and reorder supplies.
• Ensure consistent cashless-payment processes, and serve as a point of contact for Center service questions.
• Maintain the Center's external-vendor resource binder for specialty items outside its production capabilities.

• Assist visiting students in navigating self-service tools (Canva, Adobe Creative Suite) — providing guidance rather than performing design work on their behalf.
• Directly supervise Graphics Center student staff, including scheduling, training, and performance management.
• Ensure adherence to ESU Licensing & Branding Guidelines.

• Assist the Director with budget tracking, reporting, and assessment of Center usage and service quality.
• Perform other related duties as assigned by the Director.

• Current enrollment in a graduate program at East Stroudsburg University, in good academic standing.
• Strong organizational, time-management, and customer-service skills.
• Comfort with, or willingness to learn, Canva, the Adobe Creative Suite, and print-production workflows.
• Ability to work independently and manage a service space with minimal supervision.

• Experience or coursework in graphic design, digital media, communications, or a related creative field.
• Prior supervisory, leadership, or customer-service experience.
• Physical Requirements:
  
  Ability to sit or stand for extended periods, lift up to 25 pounds occasionally, and operate print-production equipment. Accommodation scan be requested through the Office of Accessible Services Individualized for Students (OASIS).

This position is a graduate assistantship offering a stipend and tuition waiver in accordance with ESU's graduate assistantship guidelines. Specific details are available through the Office of Graduate Admissions and Extended Studies.

East Stroudsburg University (ESU) is a comprehensive university in northeastern Pennsylvania offering more than 50 undergraduate programs, 21 master’s degree options, and two doctoral programs. It is one ofthe 10 institutions in Pennsylvania’s State System of Higher Education. Foundedin 1893, ESU enrolls approximately 5,884 undergraduate and graduate students. Located in the Pocono Mountains region, the university is less than two hoursfrom both New York City and Philadelphia.

"The Student Activity Association, Incorporated (SAA), auniversity affiliate, is dedicated…