Director,Product Operations Job Northern Kentucky USA,Management

CData is the data layer between AI and ROI—delivering the connectivity, context, and control that make enterprise AI more accurate. One platform for live access and data replication across 350+ sources, semantic intelligence that ensures context-aware responses, and built-in governance for every AI-to-data interaction. Powering AI and analytics workloads for Anthropic, Databricks, Microsoft, Google, Palantir, and more than 10,000 customers worldwide.

Behind that impact is a global team of passionate problem-solvers, engineers, and innovators who are redefining what’s possible in data connectivity.

Headquartered in Chapel Hill, North Carolina, CData has over 500 team members, with offices in North America, Europe, and Asia. We take pride not just in what we build, but in how we build it: together, with curiosity, creativity, and a shared drive to push boundaries.

Director, Product Operations Job Summary

The Director, Product Operations is responsible for building and continuously evolving the Product organization’s operating system. Reporting directly to the Chief Product & Technology Officer, this leader drives operational excellence, delivery governance, organizational transparency, and scalable execution practices across Product, Engineering, UX, and other cross-functional teams.

This role serves as the strategic operational leader for the Product organization. The Director ensures teams are aligned, delivery processes are effective, organizational risks are surfaced early, and leaders have the visibility needed to make informed decisions. Working across Product, Engineering, UX, and other cross‑functional teams, this leader acts as a neutral orchestrator that helps every team deliver with greater consistency and efficiency.

The Director will play a key role in helping transform CData into an AI‑native product organization by modernizing delivery practices, implementing intelligent operational tooling, and fostering a culture of continuous improvement.

This role will establish, lead, and scale the Product Operations function, creating the operational foundation that enables the Product organization to execute efficiently as CData continues to grow.

Why This Role Matters:

As CData continues to scale its Product and Engineering organization, operational excellence becomes a competitive advantage. This rolegives teams the structure, visibility, and support needed to deliver innovative products efficiently while enabling leadership to make informed, data‑driven decisions. By combining delivery governance, organizational transformation,andAI-enabled practices, the Director, Product Operations will help shape the future operating model of CData’s Product organization.

Location(s):
North Carolina Research Triangle or East Coast (preferred)
Eligibility :
Applicants must be US-based and legally authorized to work in the United States without the need for employer sponsorship, now or in the future. Key

Duties & Responsibilities:

Responsibilities include but are not limited to:

Design, implement, and continuously improve the Product organization’s operating model to enable scalable, predictable delivery.
Establish standardized planning, execution, governance, and reporting practices across Product and Engineering.
Lead organization‑wide delivery governance, including Program planning, release readiness, and executive delivery reviews.
Partner with the CPTO and Product leadership team to evolve the Product organization’s operating model, governance, and execution strategy.
Monitor execution health across multiple teams, identifying delivery risks, dependencies, and bottlenecks before they impact business outcomes.
Drive accountability for delivery commitments while fostering collaboration, transparency, and…