Associate Director of Operations and Communications

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary:
  Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard
  
  Work Schedule:
• Building:
• Salary Range: $75,000 - $80,000 Annually

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Reporting to the Director of Administration and Planning, the Associate Director of Operations and Communications supports the day-to-day operational coordination, administrative systems, financial workflows, and communications operations of the Administration and Planning portfolio within Undergraduate Student Life. This position assists with the management of financial, administrative, operational, planning, and communications functions for Undergraduate Student Life, including the areas of the Dean of Undergraduate Student Life, Multicultural Affairs, Residential Life, Student Engagement, and approximately 400 recognized student organizations and their governing boards and councils.

The Associate Director serves as a key partner to the Director of Administration and Planning in managing workflow, approvals, communications, and operational priorities across the department. This includes supporting tiered management processes, overseeing and advising on financial approvals, managing and improving administrative workflows, coordinating communication related to financial and operational procedures, and ensuring that leave, banking, and internal administrative processes are clear, consistent, and aligned with University policy.

The Associate Director also supports the operational execution of Undergraduate Student Life’s communications priorities. Working under the strategic direction of the USL leader responsible for communications and in partnership with the Dean and USL Leadership Team, the position coordinates communications workflows, timelines, content development, review, approval, and distribution.

The Associate Director supports the implementation and continuous improvement of financial and administrative procedures; reviews and approves a high volume of assigned financial transactions; provides oversight over financial accounts and operational processes; field, delegate, troubleshoot, and escalates student and staff inquiries; support financial training; develops policy and procedural documents; and creates communications related to finance, administration, and operations.

• Support the Director of Administration and Planning in the day-to-day functioning of the Administration and Planning portfolio. Assist with the coordination, prioritization, and tracking of core operational work streams, including finance, approvals, administrative planning, purchasing, student group support, communications, leave processes, banking-related needs, and other department-wide administrative functions.

• Provide tiered management and workflow oversight for financial and administrative operations. Help organize incoming requests, determine appropriate levels of review, delegate items to the appropriate staff members, monitor progress, and elevate complex or time-sensitive matters to the Director of Administration and Planning as needed. Manage and monitor JIRA workflows for the Administration and Planning, ensuring that requests are assigned, tracked, updated, and resolved in a timely manner.
  
  Ensure that internal systems are structured to support timely responses, accurate processing, consistent follow-through, and clear documentation of outstanding items.

• Review, approve, and/or provide oversight for a high volume of financial and administrative transactions, including purchasing card transactions, corporate card transactions, Concur reports, ARC activity, requisitions, invoices, reimbursements, check requests, travel advances, deposits, journal entries, wire transfers, and internal transfers of funds. Ensure that transactions are accurate, appropriately coded, properly documented, and consistent with Columbia College, Undergraduate Student Life, and University policies.

• Support the execution of Undergraduate Student Life’s strategic communications priorities by coordinating content collection, drafting, editing, project timelines, review processes, and…