Dental Supervisor

Position Title: Dental Supervisor

City: Portland

State/Territory: US-OR

Employment Duration: Full time

Offer Relocation: No

Excempt Status: Non-exempt

: 17306

Join our team as a Dental Department Supervisor at Rosewood Family Health Center in Portland, OR!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew", for a glimpse into our dedication to our communities, health, and families!

• 1 FTE (40 hours per week)
• $31.07-$38.05 DOE with the ability to go higher for highly experienced candidates
• $7,000.00 Hiring/Retention Bonus Structure:
  • At Hire: $2,100.00
  • At 180 days (6 months): $2,800.00
  • At 12 months: $2,100.00
  • Bonus will be pro-rated based on Full Time Equivalency (FTE)

Benefits

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

• Coaches, mentors, and trains direct report staff. Assesses competencies of staff, provides continuous performance management, and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
• Responsible for the recruitment and selection of dental support staff. Participates in the recruitment and selection of the Hygienist and Dentist positions. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Builds and maintains a positive, collaborative & inclusive work environment that values a range of perspectives and approaches. Demonstrates strong leadership in hiring, managing, and retaining high-performing team members from our local communities. Fosters a culture of employee engagement and continuous improvement.
• Plans and manages the daily functions of the Dental Department. Delegates, assigns, and coordinates work, ensuring an efficient workflow that achieves the departmental mission and objectives. Ensures on-going coverage is provided for all support staff, filling in as needed.
• Manages Provider schedules to ensure scheduling guidelines are followed, schedule is full, and daily targets are met.
• Reviews and monitors various reports and work queues in the Epic system to include sliding fee eligibility and utilization as well as registry and recall follow up.
• Manages telephone service factor on a daily basis.
• Manages AIDET patient communication surveys, compiles communicates results, and makes any process or procedure changes necessary to implement identified improvements.
• Manages the process for all Release of Information (ROI) requests. Coordinates with Risk Management regarding healthcare information to be provided prior to release.
• Prepares various reports for leadership as requested and ensures the daily reconciliation reports for the Accounting and Billing Departments are completed and forwarded in accordance with established…