Daily Service Manager Job Northern Kentucky USA,Management

Location: Northern

Description

Candeo is a Not to Profit organization committed to enhancing the lives of individuals with diverse abilities. We provide comprehensive support services tailored to meet the unique needs of each person we serve, empowering them to lead fulfilling lives within their communities. At Candeo, we prioritize fostering a work culture that is safe, supportive, inclusive, flexible, and conducive to learning. Our mission is to uphold these principles every day.

We're seeking a dedicated and experienced Service Manager who share our commitment to our mission, vision, and values to join our team. The Service Manager will play a crucial role in overseeing and coordinating the delivery of support services to our clients, ensuring the highest standards of care and support are maintained.

Employment Status
- Salaried Non-exempt

Why Candeo:

Employer with a clear vision and identity
Honest and approachable leadership
Culture of learning, kindness & collaboration
Embrace diversity and inclusion
Promotes open communication
Encourages creativity and welcomes new ideas
Passionate team

Benefits:

Health, Dental, and Vision Insurance
Short
-Term Disability and Long-Term Disability
Life Insurance
Paid Time off
Flexible saving Accounts
401K
Flex hours
Hybrid work model

What You’ll Do:

The Service Manager is responsible for the provision and coordination of client services for clients under the supervision of the Administrator. Responsibilities will include overseeing the day-to-day operations, maintaining appropriate staffing, recruiting, training and disciplining staff, maintaining service plans and relations with the families of the clients. Functions independently within the constraints of organizational policy and procedure to assure that the clients receive the highest quality services possible from available resources.

Direction and guidance are available from the Daily Services Administrator.

Essential Job Functions:

Direct support

Oversee health, wellness, and safety

Client support plan development, monitoring, and assessment over time

Facilitating and encouraging community inclusion

Promoting professional relations and teamwork

Staff recruitment, selection, and hiring

Lead and train direct support staff

Service management and quality assurance

Advocacy and public relations

Cultural awareness and responsiveness

Supports Candeo’s Mission to inspire clients to achieve their personal goals by modeling the values of the organization

Performs other related duties as assigned by the Administrator

Requirements Required key Behavioral

Competencies:

Leadership Ability
:
Demonstrating strong leadership to guide and motivate the team effectively.
Effective Interpersonal Skills
:
Building positive relationships with clients, staff, and other stakeholders.
Conflict Resolution
:
Handling and resolving conflicts in a constructive manner.
Flexibility
:
Adapting to changing organizational needs and client requirements.
Professionalism
:
Maintaining a high standard of professional ethics and behavior in all interactions.
Organizational Skills
:
Managing multiple tasks efficiently and ensuring smooth day-to-day operations.
Cultural Awareness
:
Providing culturally appropriate support and respecting the unique characteristics of each client.

Required Qualification &

Experience:

Bachelor’s degree in one of the areas listed below; plus, two years of experience working with people with intellectual disabilities/brain injury and mental illness or a combination of education and experience
- Human Services, Rehabilitation, Education, Business, Psychology, or a related field
Valid Iowa Driver’s License
Proof of 50/100/50K Automobile Insurance
High level of literacy in spoken and written English
Proficient in the Microsoft Office
Ability to travel in counties served by…