Network Language Services Supervisor

Our team members are the heart of what makes us better.

At Hackensack Meridian
Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Provides direct supervisory oversight for the daily operations and performance of assigned language services department team members. Mentors staff to ensure the efficient, professional, and consistent delivery of services, while spearheading policy improvements that prioritize patient safety, promote inclusivity, and maintain regulatory compliance.

• Associate's Degree or above in related field.
• Bi-lingual
• Minimum of 5 years of experience in either hospital/healthcare, business, hospitality, or customer service-related.
• Minimum of 3 years prior supervisory experience.
• Demonstrated leadership ability including independent decision-making, self-direction, initiative, judgment and ability to manage multiple priorities simultaneously
• Excellent interpersonal, communication, writing, and presentation skills
• Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

• Bachelor's degree
• Hospital operations experience
• Completion of a 40-hour medical interpreting program.

• Certified qualified and trained interpreter from entity such as Bridging The Gap (BTG), ALTA, etc