Supervisor, Capacity Management
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-10-02
Listing for:
UPMC
Full Time
position Listed on 2026-10-02
Job specializations:
-
Management
Operations Management, Healthcare Management, Change Management
Job Description & How to Apply Below
Hours: Monday through Friday, 8:30 am to 5:00 pm; on call on a rotating basis.
Location: Remote
Responsibilities:- Provide direct supervision, coaching, performance management, and professional development for Capacity Management Analysts.
- Oversee work intake, prioritization, assignment, and resource allocation to ensure timely delivery of template management, optimization, and capacity management activities.
- Monitor team performance, service levels, workload trends, and operational metrics to ensure effective execution and achievement of organizational goals.
- Ensure template builds, modifications, and optimization efforts comply with established scheduling standards, governance requirements, and quality expectations.
- Review and provide guidance on complex analyses, recommendations, and capacity management solutions to support patient access, provider productivity, and operational performance.
- Serve as the primary escalation point for complex template, scheduling, and capacity-related issues and facilitate cross-functional problem resolution.
- Partner with operational, access, clinical, and information systems stakeholders to evaluate needs, address challenges, and support access improvement initiatives.
- Identify opportunities for standardization, process improvement, and operational efficiency through analysis of performance data, stakeholder feedback, and industry best practices.
- Oversee quality assurance, testing, documentation, and auditing activities to ensure consistency, accuracy, and compliance across team deliverables.
- Support the Sr. Manager in achieving departmental objectives through reporting, operational planning, resource management, and continuous improvement activities.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×