Director, Patient Access; Hybrid

# Director, Patient Access (Hybrid)
Merck North Wales, PAFull-Time Sep 30, 2026

Marketing##

Job Description
** Job Description
***
* Job Description:

** The Director of US Hub Programs, Patient Access COE, will provide strategic input and share the management of a growing portfolio of Hub programs in the US, including new programs for launch products. The Director is responsible for understanding and aligning to individual brand strategy and to identify and recommend solutions for addressing barriers to patient access.
** Primary activities would include:*** + Provide the strategic framework, guidance, development and deployment of patient access and support  hubs  for specialty products, including for upcoming US launches of our company's products  + Lead the operations and continuous improvement efforts of the hub to support the needs of the patient in a complex and evolving marketplace  + Partner with the brand team to identify solutions for patient access barriers  + Manage large/complex hub vendor partnerships  + Work with Our Company's Patient Assistance Foundation to ensure consistent PAP referral business rules  + Primary Budget Point & Quarterly Business Reviews/Quarterly Key Results Point for the Patient Access COE  + Work closely with legal and regulatory departments to ensure compliance with internal and external rules for all programs.  

+ Exhibit ownership and accountability for all projects and internal assignments  + Development of annual strategies and tactics plan, seeking input and guidance from brand team; provide ongoing strategic support to brand teams  + Engage with US Commercial teams to educate them on the potential shape of such programs, determine what features are important and feasible, select, contract and set up programs with vendors, work with legal, and other parts of the organization as needed.  

+ Manage Associate Directors and consultants assigned to US Hub programs.
** Education Minimum Requirement:*** + BA/BS degree
** Required

Experience and Skills:

*** + Minimum of 3 year in US Patient Support Programs  + Minimum of 5 years in pharmaceutical, biotech, healthcare, or related commercial functions with experience in patient support, patient access and market access  + Demonstrated success designing and implementing patient support programs that improve that patient journey  + Expertise in managing large vendor/hub partnerships and complex, multi-stakeholder operational environments  + Strong working knowledge of compliance frameworks governing patient support programs  + Excellent written and verbal communications skills, proven leadership and interpersonal skills, and proficiently in leading cross-functional teams  + Strong understanding of US market access landscape, including the nuances of pharmacy and medical benefit structures  + Strong problem-solving, planning, and execution skills, with the ability to navigate ambiguity and lead through evolving business needs.  

+ Strong project management skills
** Preferred

Experience and Skills:

*** + Respiratory, Oncology, and/or Rare Disease  + Strong leadership and demonstrated experience leading a high performing team  + Experience designing patient support operating models
*
* Required Skills:

** Business Acumen, Business Decisions, Collaborative Leadership, Competency Management, Cross-Cultural Awareness, Customer Needs Identification, Executive Presence, Healthcare Reimbursement, Market Access Strategies, Organizational Leadership, Partner Relationship Management (PRM), Patient Engagement, Patient Support, Policy Compliance, Project Leadership, Results-Oriented, Situational Leadership, Strategic Thinking, Technical Project Management
** Preferred

Skills:

** Current Employees apply HERE Current Contingent Workers apply HERE
** US and Puerto Rico Residents Only:
** Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please  if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.

As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.…