Senior Director, Third-Party Delivery & Off-Premises

Ready to build what’s next with one of the world’s most iconic brands?

Why Join Subway?

At Subway, we are not standing still. We are building.

This is a business focused on what matters most: growing franchisee profitability, strengthening our brand and creating long-term value. The people who thrive here are the ones who want to make a real impact.

You will not just do the work. You will shape it. We move fast. We think like owners. We make decisions that matter. We hold ourselves to a high standard because what we do directly impacts thousands of franchisees around the world. If you bring energy, accountability and a bias for action, you will fit right in.

We take the work seriously, but we also know the best results come from teams that support each other, celebrate wins and show up ready to build something better every day. This is your chance to be part of what’s next.

About the Role:

The Senior Director, Third-Party Delivery & Off-Premises Growth will be responsible for leading the strategy, growth and operational performance of Subway’s third-party delivery (3PD) business across North America while influencing key regions globally.

The primary focus of this role is third-party delivery; strengthening and growing our partnerships with major delivery marketplaces, improving execution across our restaurant system, identifying profitable growth opportunities and helping franchisees maximize the value of the channel.

This leader will bring meaningful, hands-on experience building, operating, optimizing or materially influencing a scaled 3PD business. They will understand how to translate platform strategy into restaurant-level execution while balancing sales growth, franchisee economics, guest experience and long-term profitability.

The ideal candidate combines strong operational instincts with commercial and analytical acumen. They are equally comfortable working with franchisees, senior internal stakeholders and major third-party delivery partners and can move fluidly between strategy and hands-on execution.

While this leader will partner closely with Subway’s Digital, Marketing, Technology and other teams, this role is not primarily focused on first-party app/web, loyalty, catering or digital marketing. Its center of gravity is growing and optimizing the third-party delivery business.

Responsibilities include but not limited to:

• Lead the strategy, growth and operational performance of Subway’s North America third-party delivery business, developing annual and multi-year plans to achieve sales and profitability objectives.
• Identify and execute opportunities to grow 3PD sales while balancing consumer demand, platform economics, franchisee profitability and long-term channel health.
• Serve as a senior business leader for Subway’s relationships with major third-party delivery partners, including Door Dash, Uber Eats and other marketplace platforms.
• Translate 3PD strategy into effective restaurant-level execution across Subway’s large and complex franchise system.
• Partner closely with franchisees and Operations teams to drive adoption, improve execution, resolve operational challenges and strengthen overall channel performance
• Lead efforts to improve restaurant onboarding, platform execution, operating processes and technology integrations supporting third-party delivery.
• Partner with Analytics and Finance to develop KPIs, reporting cadences and performance insights that identify opportunities for sales growth, operational improvement and increased profitability.
• Evaluate promotions, offers and other growth investments through a disciplined ROI lens, ensuring strategies drive sustainable incremental demand rather than relying solely on discounting or short-term volume.
• Work cross-functionally with…