Chief of Staff, CEO

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc.

5000 list of fastest-growing American companies since 2008.

The Chief of Staff to the CEO extends the CEO’s reach and judgement across the executive agenda: converting strategic intent into tracked, executed outcomes; giving the CEO and C-staff a candid business and thought partner; and giving the Board confidence that the executive team operates on a disciplined, well-governed cadence. The role carries real influence – shaping decisions before they reach the executive table – without formal management authority.

• Execution Management & Accountability: Own tracking and momentum on the strategic priorities; establish a real-time, visible dashboard with status, blockers, and named accountabilities updated weekly. Drive bi-weekly check-ins with owners to assess progress, surface dependency risks, and unblock impediments before they stall execution. Hold the C-staff to commitments and timeline; escal…
• Governance & Board Support: Prepare Board and Board-committee materials in partnership with the CEO and Corporate Counsel; ensure the executive team enters Board sessions with aligned messaging and resolved open items and demonstrated progress on committed initiatives. Give the Board confidence that execution is disciplined and tracked.
• Business & Thought Partnership: Serve as a candid sounding board to the CEO and C-staff, pressure-testing ideas and framing trade-offs before they reach the full executive team; represent the CEO’s intent accurately when delegating across the C-staff
• Executive Operating Cadence & Tempo: Design and continuously improve the executive rhythm – meetings, offsites, CEO communications – so the organisation runs on a predictable, well-governed tempo that prioritizes execution velocity over process comfort. Use this cadence as a tool to maintain momentum and accountability on top priorities.
• Strategy
  :
  Assist in driving the dynamic and involving strategy for the enterprise which is an AI/SaaS/Database company. Work closely with the CEO, Product Teams, and Strategy Team to design and deliver insightful and accurate presentations and major talking points for the CEO for clients, industry events, and press interviews. Stay at the forefront on innovation, thinking, and structuring the delivery of Smarsh strategic vision.
• Company Alignment: Own the “Rally Cry” or large annual goals for the company. Facilitate the development of the overall goals across the entire CEO staff team. Ensure proper ownership of each goal across the entire Executive team. Ensure proper and timely measurement of performance to the goals for the company.
• Relationship Building & Forward Planning: Build trusted relationships across the C-staff and wider leadership population, acting as a credible connective layer between the CEO’s office and the business; anticipate emerging priorities and shape the CEO’s agenda ahead of need

• Execution under ambiguity: Converts ambiguous, cross-functional priorities into a tracked plan with clear ownership, without needing formal authority to enforce it
• Business judgement: Offers a view, not just a summary – comfortable challenging C-staff thinking respectfully and pushing for clarity before…