Director,Clinical Services-Clinical Education

USRC’s greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

The Director of Clinical Education – Home Therapies provides enterprise-wide leadership for home therapies education, growth initiatives, clinical outcomes, operational readiness, partnerships, and team members development. The role develops and implements standardized education strategies, processes, and resources aligned with organizational goals and regulatory requirements.

• Establishes new Home Therapies education opportunities that contribute to the overall strategic plan, growth portfolio, and clinical performance.
• Identifies knowledge gaps and areas of concern and drives changes in improvement plans.
• Directs Home Therapies Education resources and teams to ensure growth and clinical initiatives are implemented and sustained.
• Develops and coordinates the launch of Home Therapies education initiatives.
• Identifies and implements key actions that foster a culture change around the Home First strategy.
• Collaborates with teams to achieve monthly, quarterly, and/or annual performance targets aligned with company goals.

• Develops and executes new systems and processes, including transition timelines and milestones, to advance key performance metrics.
• Defines and develops Home Therapies education projects, standardized best practices, and processes aligned with corporate strategy and goals.
• Uses advanced expertise to provide enterprise-wide guidance, leadership, and resources in support of the company’s clinical goals.
• Develops, reviews, and maintains standardized patient education materials for Home Therapies to support patient understanding, treatment readiness, and adherence to the plan of care.
• Collaborates with supporting departments to ensure assigned programs and initiatives are adopted and implemented.
• Provides leaders, management teams, team members, and business development with updates regarding revised, newly created, and archived Home Therapies education materials.
• Drives clinical quality of care through collaboration with Home Operations leadership and Clinical Services to attain defined standards of practice and outcomes.
• Creates and delivers presentations on Home Therapies initiatives and project status.

• Adheres to regulatory standards established by governing agencies.
• Acts as a liaison to USRC corporate teams to promote enterprise-wide change and to the field for corporate changes and project implementation.
• Leads and serves on task forces to provide Home Therapies business perspectives.
• Provides guidance and leadership during emergency or disaster situations and ensures external agencies receive required updates or status reports.
• Responds effectively and in a timely manner to inquiries or concerns.
• Maintains regular and reliable attendance.

• Establishes and maintains relationships with partners and monitors project progress to support timely implementation and completion, including Clinical Services education and policy and procedure partners.
• Supports and promotes physician relations and routinely provides pertinent information.
• Leads Home Therapies education initiatives and partners with Home leadership and other support teams to plan, scope, and manage initiatives, including monitoring processes for time and resource efficiency, cost management, and process improvement opportunities.
• Develops…