Branch Financial Manager

A Branch Financial Manager’s responsibility is to lead administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability. Coach and develop a team of administrative professionals. Support the district financial manager by providing a cross-functional branch perspective that contributes to district performance and profitability.

The Branch Financial Manager oversees the maintenance coordinator and/or operations coordinators to assure the location aligns business objectives and customers’ demands. A branch provides an ideal environment for learning operational dynamics, business fundamentals, and garnering experience in improving processes and business performance.

• Lead and develop team through hiring,training, performance reviews, and check-ins.
  
  Provide continuous support and associate development.
• Develop and sustain consistent processes via cross training that drive process effectiveness and profitability.
• Reward and recognize team; create an atmosphere of teamworkandcamaraderie
• Periodically assess branch-staffing requirements with DFM.

• Perform branch level analyses and reviews in areas such as P&L, contribution report, aged trial balance and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
• Knowledge of assigned branch’s operation and its customer is dependent upon a combination of curiosity and healthy skepticism, seek an understanding of a branch’s customer and operation by asking other branch associates what they see as they do their work.
• Use systems such as Service Net or AS400 to understand the operational dynamics for problem solving and process improvement.
• Collaborate with BSM / BRM and District leadership to drive cross-functional collaboration to improve branch operations in service of the overall district.

• Improve and sustain a broad range of customer facing and internal branch operational, financial, and administrative processes. Leadership is required for setting expectations to meet desired assigned branches objectives and customer satisfaction goals.
• Lead customer facing processes such as Billing, receivables management aimed at mitigating bad debt, timely vehicle in/out service, and problem resolution. Ensure Tax and legal compliance for branch operations. (e.g., billed rates fuel tax, licenses and registrations)
• Utilize additional reports to supplement and further detail findings identified through P&L review, etc.:theopen RA report, receivables, credit assessment, e.g., risk vs. reward,billed rates,fuel,fueltax compliance, accident reporting, physical inventory, etc.
  
  Develop solutions to review with DFM; proceed with action plan.

• Lead initiative implementation at the branch level, provide consistent execution and adherence to process guidelines.
• Collaborate with key stakeholders such as corporate Finance and Operations teams (e.g., centralized parts ordering, PM scheduling and other functions) that optimize local field and centralized corporate operations.
• Supervise the effectiveness of branch maintenance processes including:
  Parts, tires and fuel inventories. Provide oversight for vehicle Security processes, asset inventory, cash drawer management and associate health and safety processes (e.g., COVID-19 health and safety precaution)
• Learn how systems from Service Net to the AS400 connect for understanding the operations dynamics for problem solving and process improvement
• Perform Location Operations Reviews with maintenance, rental, and service & admin support to improve and sustain…