Facilities Manager, on-site

About the Role

Join CBRE and play a key role in delivering an exceptional workplace experience for one of our premier clients in the financial services sector. Based onsite at a prestigious, high‑end office tower in downtown Miami, this highly visible role supports employees and executives across nine leased floors in a Class A high‑rise environment where customer service and professionalism are paramount.

As a Facilities Manager, you will oversee day‑to‑day facility operations, serve as the primary point of contact for client stakeholders, and partner closely with the landlord and service providers to ensure seamless service delivery. We're looking for an engaging, hospitality‑minded professional who is passionate about building relationships, anticipating client needs, and delivering a white‑glove workplace experience.

• Coordinate and oversee facility maintenance, repairs, and improvement projects performed by vendors, contractors, and service providers to ensure quality, compliance, and timely completion.
• Build and maintain strong client relationships, serving as a key point of contact for facility‑related matters and leading discussions to resolve outstanding issues and concerns.
• Plan, execute, and manage capital and operating projects from initiation through completion, ensuring alignment with business objectives, budgets, and timelines.
• Develop, administer, and monitor operating and capital budgets, providing financial oversight and identifying opportunities for cost optimization.
• Conduct routine facility inspections to ensure compliance with local, state, and federal regulations, while identifying opportunities to improve operational efficiency, reliability, and asset performance.
• Oversee environmental health and safety programs and procedures to promote a safe, compliant, and high‑performing workplace.
• Manage vendor relationships, contracts, and invoicing processes, including reviewing and approving proposals, quotes, and expenditures for parts, labor, and services.
• Deliver training and guidance on facility operations, maintenance procedures, safety protocols, and best practices to support team effectiveness and compliance.
• Lead by example and demonstrate behaviors aligned with CBRE's RISE values, fostering collaboration and influencing stakeholders to achieve shared goals and successful outcomes.
• Leverage expertise in facilities management and cross‑functional collaboration to support departmental objectives and drive operational excellence.
• Identify, troubleshoot, and resolve day‑to‑day and moderately complex operational challenges, implementing effective solutions and continuously improving processes and systems.

• Proven experience managing commercial facilities, including day‑to‑day operations, maintenance programs, regulatory compliance, and vendor performance management.
• Bilingual proficiency in English and Spanish is preferred.
• Demonstrated leadership experience overseeing onsite teams, including setting performance expectations, providing coaching and development, conducting performance evaluations, and fostering a culture of accountability and engagement.
• Bachelor’s degree preferred, with 3–5 years of relevant facilities management experience. An equivalent combination of education and experience will be considered. A valid driver’s license is required. Facilities Management certification (e.g., FMP, CFM) is preferred.
• Experience developing, managing, and monitoring operating and capital budgets, with a strong understanding of financial controls and cost management practices.
• Excellent interpersonal, relationship‑building, and communication skills, with the ability to effectively collaborate with clients, vendors, and cross‑functional teams.
• Strong…