Corporate Director of Memory Care

• Pay or shift range: $140,000 USD to $150,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Travel Required :
  Yes

The Corporate Director of Memory Care supports the implementation and advancement of The Bristal's memory care philosophy, standards, programs, and resident experience initiatives across Reflections neighborhoods. Reporting to the Vice President of Memory Care & Cognitive Wellness, this role provides leadership, coaching, education, and operational support to Directors of Reflections, Executive Directors, and community teams to promote person-centered practices, resident engagement, family support, neighborhood excellence, and consistent execution of company standards.

• Support implementation and reinforcement of company-wide memory care philosophy, standards, tools, and initiatives established by the Vice President of Memory Care & Cognitive Wellness and senior leadership.
• Support Directors of Reflections and community leaders in maintaining Reflections neighborhoods that are safe, secure, dignified, and aligned with company expectations, including environmental safety, secured-neighborhood practices, elopement-risk awareness, way finding, sensory supports, cleanliness, and overall neighborhood readiness.
• Participate in Standards of Excellence reviews, site visits, audits, and other quality review processes as requested.
• Identify trends, strengths, opportunities, and areas of concern through community visits, observations, performance indicators, resident and family feedback, and leadership collaboration.
• Assist communities and regional leaders with the development, implementation, and follow-up of Reflections-focused action plans.
• Monitor quality indicators, Standards of Excellence findings, resident and family feedback, engagement measures, and other operational metrics to identify trends and provide recommendations to the Vice President of Memory Care & Cognitive Wellness.

• Provide functional leadership, mentorship, coaching, and development support to Directors of Reflections.
• Support onboarding, orientation, professional development, peer networking, and succession planning for new and existing Directors of Reflections.
• Conduct community site visits, virtual check-ins, workshops, DOR Round tables, and other forums to reinforce company standards and best practices.
• Support recruitment efforts through participation in Director of Reflections interviews as requested.
• Assist in identifying and developing future Directors of Reflections, memory care subject matter experts, and emerging leaders.
• Serve as a resource to Directors of Reflections regarding resident support strategies, family concerns, team development, and neighborhood operations.

• Support Directors of Reflections and community teams in implementing individualized, non-pharmacological approaches for residents living with dementia or cognitive change.
• Reinforce person-centered practices including Validation Method principles, empathy-based communication, DICE-informed discovery, environmental support strategies, and meaningful engagement approaches.
• Support implementation of purposeful, holistic, and life skill-based programming standards within Reflections neighborhoods.
• Partner with Directors of Reflections, Lifestyle Directors, Directors of Inspirations, and community teams to strengthen individualized engagement, parallel programming, and…