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Customer Success Manager Retention Leader

Job in Northern, Floyd County, Kentucky, USA
Listing for: Cordance
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager: Growth & Retention Leader
Location: Northern

Cordance is seeking a Manager, Customer Success to lead a high-performing CS team focused on retention, expansion, and customer outcomes across the portfolio. This hands-on leader will coach, review renewals, manage risk, and develop CSMs while aligning with Sales, Product, and Finance to drive revenue growth.

The role emphasizes people development, scalable CS processes, and executive communication to propel the organization forward.

This opening is for the Customer Success Manager:
Growth & Retention Leader role at Cordance.

Consider building your career as a Customer Success Manager:
Growth & Retention Leader at Cordance.

The Customer Success Manager:
Growth & Retention Leader position in the Human Resources, Management & Operations field is open for applications.

We have an opening for a Customer Success Manager:
Growth & Retention Leader in Northern, KY, United States within Human Resources, Management & Operations.

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