Technical Lead Shift

Technical Lead (1) - A Shift - 7:30AM - 7:45PM - (4 on 4 off)

Job Category: Production

Requisition Number: TECHN
003062

• Posted :
  September 25, 2026
• Full-Time

Showing 1 location

Mooresville, NC 28115, USA

JOB TITLE:

Technical Leader I JOB GRADE: NE10
FLSA STATUS:
Nonexempt DEPARTMENT NAME: NGKACU
DEPARTMENT NUMBER: NGKACU

REPORTS TO:

Supervisor
____________________________________________________________________________________

I. POSITION SUMMARY

Technical leaders concentrate on the technical aspects of the production process, verifying correct setup and changeover, resolving production or equipment problems and reviewing quality of work.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES (The section is not intended to be an all-inclusive list and NGK Ceramics reserves the right to include other duties as assigned):

A. Communicates safety discrepancies or issues to the Supervisor or Area Manager.

B. Assists with product changeover and set up production equipment and verifies the functionality of safety equipment in accordance with current good manufacturing practices and standard operating procedures.

C. Troubleshoots problems with equipment, devices, or products.

D. Monitors and adjusts production processes or equipment for quality and productivity.

E. Inspects production for quality and adherence to customer specifications.

F. Monitors SPC charts and uses precision measuring instruments to perform quality checks.

G. Maintains inventory of job materials and ensures that operators have adequate raw materials and supplies.

H. Confirms the correct entry of computer input of ticket information.

I. Provides production, progress, or changeover reports to shift supervisors.

J. Writes work orders and updates journal at end of shift.

K. Follows company policies and enforces safety regulations.

L. Follows work procedures to meet production schedules.

M. Recommends measures to improve production methods, equipment performance and quality of product.

N. Suggests changes in working conditions and use of equipment to increase efficiency and safety in the department.

O. Trains operators as needed.

P. Measures and records data associated with operating equipment; provides advice or training to employees in the assigned area; and selects cleaning materials, tools, or equipment.

Q. Operates production equipment, when needed.

NGK CERAMICS USA, INC. JOB DESCRIPTION

Job Code: 2101 Page 2 of 4 Effective Date: 07.23.2018

R. Assists engineers in developing, building, or testing prototypes or new products, processes, or procedures.

S. Communicates safety discrepancies or issues to the Supervisor or Area Manager

T. Inputs maintenance work orders through Maximo system

U. Reviews internal email and calendar system several times per shift

V. Participates in PM (Preventive Maintenance), MMOL (Machine Maintenance Operator Leader), and G5S (Global 5S: Sort, Set in Order, Shine, Standardize, Sustain), and Kaizen activities, as needed

W. Follows all EMS (Environmental Management System) procedures, including the disposal of waste and used materials

X. This job has no supervisory responsibilities and no direct reports.

III. REQUIRED COMPETENCIES

A. Customer Focus:
Knows and anticipates relevant internal / external customer needs and acts accordingly; gives high priority to customer service; seeks to understand customer expectations; consistently demonstrates extra effort to insure customer satisfaction.

B. Environmental Awareness and Compliance:
Understands and follows established personal safety, security and environmental practices; complies with local, federal and company health, safety, security and environmental regulations; and identifies unsafe or unsecure conditions and take corrective actions.

C. Functional & Technical Expertise and…