Corporate Communications Intern

Intern, Marketing Communications

The Fast Track Program at our Global Capability Center (GCC) in Costa Rica is a 6-month internship created for university students who are close to graduating and ready to take their first steps into the corporate world. This program is designed for motivated students who are excited to learn, build new skills, and gain real-world experience while working on meaningful projects.

As a Fast Track intern, you'll collaborate with professional teams, receive hands-on training, and develop the skills needed to start a successful career in a corporate environment. Fast Track follows a hybrid work model, offering a balance between on-site collaboration and remote flexibility, while providing a supportive and dynamic learning experience. If you are curious, eager to grow, and looking for an opportunity to kick-start your professional career, Fast Track is for you.

The Corporate Communications Intern will be part of the Internal Communications team for the Americas, supporting communication and engagement initiatives through creative content development, coordination and distribution. This team leads internal messaging and communication experiences that bring Trans Union's employee value proposition to life, strengthening connection and engagement across internal and selected external channels. The role reports directly to the Americas Internal Communications Manager.

Role Overview and Core Responsibilities

This role supports the Internal Communications team for the Americas by creating and coordinating content for internal communication channels, with a strong focus on employee engagement across digital and traditional channels.

Key responsibilities include:

• Develop content for internal communication channels, including emails, intranet articles, events, and other digital campaigns.
• Assist in drafting content for internal emails and intranet posts, ensuring clarity and consistency.
• Create and update presentations with clear messaging and strong visual structure.
• Support and coordinate content and creative needs for internal events, initiatives and campaigns.
• Collaborate closely with stakeholders to understand messaging goals, audiences and timelines.
• Ensure consistent tone, messaging and visual identity across all communication channels, aligned to Trans Union's brand guidelines.
• Stay informed about internal communication best practices, channels strategies and content trends.

Required Technical Skills

• Presentation creation using Microsoft PowerPoint.
• Familiarity with developing assets, such as banners and basic visuals, for digital communication channels (emails, intranet and internal events).
• Comfort working with modern internal platforms and content tools.

Impact You'll Make:

Required Knowledge and Experiences

• Currently enrolled for final years of a university program related to Communications, Public Relations, Digital Communication, Visual Communication or a related field.
• Interest in internal communications, storytelling and digital content creation.
• Foundational understanding of visual communication principles such as layout, typography and basic composition.
• Experience creating campaigns/content through academic projects, personal initiatives or internships.
• Strong written communication skills with the ability to adapt tone and messaging for internal audiences.
• Ability to receive feedback and iterate on both written and visual deliverables.
• Bilingual proficiency in English and Spanish.
• Strong organizational skills, attention to detail and ability to manage multiple content requests.

Preferred Skills (Nice to Have)

We're also looking for interest or exposure to the following areas and we're happy to support learning and development:

• Basic knowledge of creative and visual tools, such as PowerPoint, Canva, etc. for the development of visual and creative assets that support internal messaging, i.e., email banners, social media images, digital invitations, etc.
• Exposure to the use of AI tools in developing content, brainstorming ideas or improving outputs.