Content Manager

ABOUT M&C SAATCHI WORLD SERVICES

M&C Saatchi World Services is a full-service marketing company renowned for using commercial advertising to solve the world’s toughest challenges. World Services is a specialty branch of M&C Saatchi Group, and we provide strategic communications, behavior change, and marketing support to Public Sector clients with special emphasis on the US Federal Government and State, Local, Tribal, & Territorial leaders.

M&C Saatchi World Services is seeking a strategic and highly organized Content Manager to oversee the planning, governance, development, and optimization of content that supports communications, outreach, and engagement initiatives across a diverse portfolio of federal programs. Working at the intersection of content strategy, communications, digital publishing, and audience engagement, you will ensure content remains accurate, accessible, aligned, and effective across multiple platforms and channels.

You will collaborate closely with strategists, writers, designers, UX specialists, stakeholder engagement teams, and program leaders to deliver audience-centered content experiences that support mission objectives and organizational priorities.

The ideal candidate combines strong editorial judgment with a deep understanding of content operations, digital communications, and audience behavior. They are equally comfortable managing content governance processes, coordinating content development efforts, and contributing to the creation of compelling content that drives engagement and supports broader communications strategies.

This is a hybrid role; however, the ideal candidate will live in the District of Columbia, Maryland, and Virginia (DMV) region.

• Lead content planning, coordination, and governance efforts across digital, print, social, and enterprise communications platforms.
• Partner with strategists, writers, designers, UX specialists, and communications teams to develop content that supports campaign objectives, audience needs, and organizational priorities.
• Manage content life cycles from ideation and development through publication, optimization, maintenance, and retirement.
• Coordinate content creation activities across multiple channels and work streams, ensuring alignment with communications strategies and editorial priorities.
• Implement and maintain content governance processes, editorial standards, workflows, version control procedures, and quality assurance practices.
• Conduct content audits and reviews to evaluate accuracy, relevance, consistency, accessibility, and performance.
• Manage metadata, taxonomy structures, content repositories, and structured content frameworks to improve discoverability and content organization.
• Ensure all content aligns with brand voice, messaging standards, accessibility requirements, and plain language principles.
• Support the development and management of editorial calendars, content roadmaps, and campaign publishing schedules.
• Collaborate with social media, creative, and stakeholder engagement teams to identify content opportunities and emerging audience trends.
• Develop content recommendations informed by audience insights, analytics, content performance metrics, and industry best practices.
• Support scriptwriting, digital storytelling, multimedia content development, and integrated communications initiatives where appropriate.
• Maintain content inventories, documentation, publishing workflows, and governance records to support consistency and accountability.
• Contribute new content ideas, formats, and approaches that enhance audience engagement and strengthen communications outcomes.

• Experience managing content operations, editorial processes, digital communications, content strategy, or related communications functions.
• Strong writing, editing, proofreading, and content organization skills.
• Experience coordinating content across multiple channels, audiences, and stakeholder groups.
• Experience utilizing AI-assisted content development, research, and optimization tools to enhance content quality, audience engagement, and workflow efficiency.
• Curiosity in technology landscape and how AI is changing…