Events & Communications Manager

The Events & Communications Manager is a professional supervisory position responsible for overseeing the development, coordination, and execution of special events, as well as managing the Village’s comprehensive communications strategy. Under the general direction of the Recreation, Arts & Culture Director, this position leads the vision and implementation of elegant, unique experiences and dynamic outreach efforts that exemplify the elegance, sophistication, and community spirit of the Bal Harbour Experience.

The Manager supervises the Events & Communications Coordinator and works closely with internal departments, vendors, and partners to ensure consistent messaging and impactful community engagement. The role requires strong leadership, creative vision, strategic planning, and excellent communication skills to manage a wide variety of programs and platforms including print, digital, web, and emergency communications, including leading crisis messaging throughout the lifecycle of emergency incidents.

• Leads the planning, coordination, and implementation of all special events, public programs, and Village-sponsored activations.
• Oversees event logistics including budgeting, contracts, vendor negotiations, permits, staffing, set-up and breakdown, and on-site supervision.
• Develops and manages the Village’s public communications strategy including newsletters, flyers, social media, website content, press releases, and other public-facing materials.
• Ensures all communications adhere to brand standards and effectively promote events, services, and initiatives to residents, stakeholders, and media outlets.
• Supervises and mentors the Events & Communications Coordinator, ensuring quality execution of assignments, clear delegation of responsibilities, and professional development.
• Manages the Village’s email marketing system, creating effective campaigns and segmenting audiences for targeted messaging.
• Oversees updates to the Village website, ensuring content is timely, accessible, and aligned with organizational goals and accessibility standards.
• Oversees content creation and scheduling for social media platforms, including Facebook, Instagram, X, and Linked In.
• Maintains and operates the Village’s wireless emergency notification system as it relates to events and public safety messaging.
• Leads the development and dissemination of all official public communications before, during, and after emergency incidents, ensuring stakeholders—including residents, staff, and media—receive timely, accurate, and accessible information.
• Develops annual communications and events calendars, monitors analytics, and prepares reports on engagement, attendance, and feedback.
• Cultivates sponsorship opportunities and community partnerships to enhance programming and marketing efforts.
• Serves as lead point of contact for media relations and public inquiries related to events and Village communications.
• Represents the Recreation, Arts & Culture Department at meetings, special events, and community functions as needed.
• Coordinates closely with the Village Manager’s Office and other departments on community engagement and interdepartmental initiatives.
• Performs related duties and responsibilities as assigned by the Recreation, Arts & Culture Director.

• Strong leadership, supervisory, and project management skills.
• Demonstrated knowledge of event production, budgeting, logistics, and hospitality.
• Expertise in communications and marketing principles, including campaign development, public relations, and branding.
• Knowledge of crisis communication strategies, emergency preparedness messaging, and multi-channel public information dissemination during critical incidents.
• Proficiency with digital platforms including social media, website CMS (e.g., Word Press), and email marketing systems (e.g., Mailchimp, Constant Contact).
• Graphic design knowledge with working familiarity in Adobe Creative Suite or equivalent.
• Experience managing print and digital production, including newsletters, brochures, ads, and signage.
• Ability to work effectively under pressure, prioritize tasks, and meet…