Senior Director, VIC & Events

ABOUT LOVESHACKFANCY

Love Shack Fancy , founded in 2013 by Rebecca Hessel Cohen, is a global fashion, beauty, children swear, accessories, home, and lifestyle brand celebrated for its romantic, vintage-inspired aesthetic and cult-like community. Known for its immersive, whimsical interiors, the brand has grown to 25 boutiques across the U.S. and London. Signature ruffles, pink, and bows anchor the collections, while storytelling and pioneering community-driven experiences have shaped Love Shack Fancy  into more than a fashion label—it’s a shared lifestyle movement.

Coveted collaborations include Victoria’s Secret PINK, Gap, Target, Stanley, Pottery Barn, Bogner, and more. In 2023, Love Shack Fancy  launched Beauty exclusively at Sephora, inviting millions into its rose-colored world of whimsy and celebration.

Love Shack Fancy  is seeking a highly relationship-driven, detail-obsessed, and commercially minded Senior Director, VIC & Events to lead the strategy and execution of all retail events, activations, and top-client experiences across the brand's boutique fleet. This person will own the VIC program end-to-end — identifying, cultivating, and deepening relationships with Love Shack Fancy 's most valuable clients — while overseeing in-store events, launches, and experiential moments designed to drive traffic, loyalty, and top-line sales.

This person will lead a corporate and store-based VIC and Events team, setting clear goals and standards of execution. They will be equal parts relationship-builder, clienteling strategist, event producer, and sales leader — equally comfortable building a white-glove VIC experience for a top spender as they are managing multi-market event calendars and budgets across the full retail fleet. They will partner closely with Retail, Marketing, PR, Visual, and Buying teams to ensure every activation reflects the Love Shack Fancy  world while driving measurable business results.

The ideal candidate has a strong network and instinct for clienteling, a track record of turning events and client relationships into sales, and the organizational rigor to manage many high-touch moments across multiple stores at once.

• Own and evolve Love Shack Fancy 's VIC program — identifying, segmenting, and cultivating relationships with the brand's top clients across all retail markets.
• Partner with Store Directors and sales teams to build individualized clienteling strategies that convert VIC relationships into repeat, high-value purchases.
• Design and manage VIC perks, previews, gifting, and dedicated experiences that make top clients feel recognized and valued.
• Track VIC spend, engagement, and retention, using data to prioritize outreach and identify opportunities to grow top-client revenue.
• Serve as a direct point of contact for the brand's highest-profile retail clients, including coordinating personal shopping and bespoke requests.

• Lead the strategy, calendar, and execution of all retail events, activations, launches, and in-store client experiences across the fleet.
• Translate creative and marketing moments into store-level event plans, timelines, budgets, and staffing needs.
• Ensure every event reflects the Love Shack Fancy  aesthetic and standard of hospitality, from concept through flawless on-the-ground execution.
• Manage multiple store events and activations simultaneously across markets, maintaining clarity and momentum across all projects.
• Travel to key markets as needed to oversee flagship events and high-priority VIC moments.

• Set and own sales targets tied to VIC engagement and retail events, treating every activation as a business driver, not just a brand moment.
• Partner with Retail leadership to align event and clienteling strategy with store sales goals, key launch moments, and seasonal priorities.
• Analyze post-event and post-activation performance (traffic, conversion, sell-through, VIC spend) and use those insights to refine future programming.
• Identify opportunities where events and VIC relationships can be leveraged to support underperforming stores or…