Field & Communications Manager

This is a newly created and impactful role reports to our Chief of Staff and will drive pivotal messaging and change management.

• Strategic Change Communications (40%):
  Design end-to-end change strategies for GTM shifts, compensation updates, and CRM rollouts using structured frameworks (e.g., ADKAR). Build cascade toolkits for leaders, measure adoption, and track field sentiment.
• Field Governance & Communications (30%):
  Serve as the strategic gatekeeper ("traffic cop") for inbound comms from Product, Marketing, and HR. Manage core channels, enforce message tiering, and translate complex updates into actionable seller guidance.
• Events & Large-Scale Engagement (15%):
  Partner with leadership on narratives, keynotes, and session arcs for SKO, All-Hands, Sales Leader Experience, and recognition programs.
• Cross-Functional Collaboration & Innovation (15%):
  Align with PMO, Enablement, Sales Ops, Marketing and Corporate Communications by means of an editorial calendar and alignment forum. Introduce modern formats like short-form video and micro-podcasts to elevate engagement.

• Experience & Leadership: ~8 years in B2B tech comms, change management, or enablement. Proven track record of cross-functional impact and ability to lead with influence.
• Change Methodology:
  Expertise applying Prosci/ADKAR principles across multi-role sales functions (Prosci certification preferred).
• Field-First Mindset:
  Deep empathy for quota-carrying workflows; ability to write punchy, "What It Means For You" copy free of corporate jargon.
• Governance & Influence:
  Firmness to push back on non-essential communications, strong executive presence, and proven cross-functional alignment.
• Data-Driven Execution:
  Skill in using engagement telemetry, sentiment surveys, and adoption metrics to optimize messaging in real time.
• #LI-ONSITE
• Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
• This role may be eligible for incentive pay and/or equity.
• There is no Final date to receive applications and we accept applications on an ongoing basis until the job is filled.