Senior Manager of Marketing & Communications

Senior Manager of Marketing & Communications

Job Title Senior Manager of Marketing and Communications

Reports To Chief Operating Officer

FLSA Exempt

Function The Senior Manager of Marketing & Communications is both a hands-on operator, content producer and a strategic driver, responsible for the Boulder Chamber's brand voice, marketing execution, and event and membership growth.
Boulder Chamber is entering one of its highest-visibility moments in decades — from the 2027 Sundance Film Festival activation to Boulder Together's multi-year community initiatives — and this role needs to move with urgency on deadline-driven work while thinking strategically about how every campaign, publication, and event builds the Boulder Chamber's brand over time.
Currently, there are no internal direct reports; this position manages the Boulder Chamber's marketing partners — including our outsourced marketing automation, social media, and web/technical support providers — along with other contractors, freelancers, and deliverables, and requires operational ownership of the marketing department along with a fundamental understanding of its finances, aligning timelines via project management tools.
This position reports directly to the Chief Operating Officer and meets weekly with the Leadership Team for strategic guidance and accountability for marketing deliverables and deadlines.

Key Responsibilities
Program & Event Marketing

• Promote the Boulder Chamber’s annual Signature Events (currently eight, subject to change) and Impact Programs across digital, print, and local media.
• Direct and approve multi-channel campaigns — built and executed by our marketing partners — to maximize registration, ticket sales, affinity/member perks, and attendance for each event and program. Review the performance of each event and program from a marketing perspective, debrief, and incorporate learnings into the following year's marketing calendar.
• Direct and participate in building dedicated landing pages, registration pipelines, and automated email workflows for all events and programs — hosted by our marketing partners, with this role setting requirements and approving final output.
• Develop sponsorship fulfillment assets and the sponsor narrative alongside the Membership team, using audience and performance data from our marketing partners to deliver clear, provable ROI to sponsors, investors, and corporate partners.
• Manage disaster and emergency communications alongside the CEO and AVP of Economic Impact Programs — directing message content and timing while our marketing partners execute the sends — including external websites and other materials, in collaboration with Disaster Response leadership and other external communications partners.
• Work with other external communications partners on major local and regional activities — such as the Sundance Film Festival and Northwest Chamber Alliance — including shared websites and joint communications.
• Support every Signature Event and other programs with marketing assistance; including content, promotional materials, and campaign execution. Participate in sponsorship review and coordination.

Brand Communication & Content Strategy

• Design and draft all public-facing copy — press releases, social media and newsletter content, executive talking points, advocacy statements, and annual reports — in collaboration with external contractors and the relevant department head.
• Participate in producing digital content — blog entries and multimedia assets — that tells the story of member and community impact; review, edit, and approve the member newsletter drafted by our marketing partners.
• Serve as the primary media contact for local Boulder journalists — managing press lists, scheduling, and outreach —…