Audience Engagement Manager Johnston Polk

Audience Engagement Manager Why Iowa PBS?

Join the driving force behind Iowa's statewide public broadcasting network! Iowa PBS is home to a dedicated team of approximately 100 full and part‑time employees committed to delivering engaging local programs, comprehensive broadcast services, and impactful educational initiatives. Our mission is powered by our highly-qualified, diverse, and talented staff, who are key to our success. At Iowa PBS, we prioritize career development and foster a community that values each member as our most precious resource.

Iowa PBS is seeking a dynamic Audience Engagement Manager to lead community engagement and outreach efforts that connect Iowa PBS with audiences, communities and organizations across the state. This role plans and coordinates events, screenings, presentations and other engagement opportunities that extend Iowa PBS’s service and reach. The position serves as a public-facing representative of Iowa PBS, building relationships with community partners and helping audiences connect with the network’s programs, services and mission.

• Plan, coordinate and implement audience engagement events, program screenings, speaker events and outreach activities across Iowa.
• Build and maintain relationships with community organizations, public and private partners, viewers and other stakeholders to expand Iowa PBS’s reach.
• Represent Iowa PBS at community events, conferences, festivals and other public-facing activities.
• Coordinate event logistics, including promotional materials, exhibits, equipment, supplies and on-site setup.
• Track participation and prepare reports on audience engagement activities and outcomes.
• Identify opportunities to expand Iowa PBS’s presence and engagement in communities across the state.

• Support the planning and execution of paid marketing campaigns to promote Iowa PBS programs, events, initiatives and services.
• Develop and coordinate targeted promotional campaigns in collaboration with internal teams.
• Execute paid advertising across appropriate digital, social, radio, television and other media channels.
• Coordinate promotional materials and messaging for new program launches, special programming, events and audience engagement initiatives.
• Monitor campaign performance and audience response and use results to inform future promotional efforts.

• Serve as a point of contact for viewers and community members seeking information about Iowa PBS programming, events and services.
• Respond to public inquiries through email, phone, online platforms and other channels, referring questions to appropriate staff when needed.
• Organize and conduct Iowa PBS facility and studio tours for community groups and other audiences.
• Communicate Iowa PBS’s mission, services and initiatives to diverse audiences and community partners.

• Collaborate with departments across Iowa PBS to develop and support community engagement opportunities aligned with network priorities.
• Partner with the Iowa PBS Foundation and external organizations on events, outreach initiatives and audience engagement activities.
• Coordinate with communications, marketing, production, education and other teams to ensure consistent messaging and effective audience outreach.
• Support Iowa PBS staff and talent participating in community events, presentations and public appearances.

• Provides writing, editing and proofreading support for network communications and materials. Reviews content for accuracy, clarity, grammar, style and alignment with Iowa PBS brand standards. Collaborates with communications staff and internal teams to develop,…