Director E-Comm Merchandising & Vendor Relations

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Senior Management US

3 days ago Requisition

At , we believe life is better in your backyard and so is your career!

We’rea passionate, collaborative team that moves fast, celebrates wins, and cares deeply about doing things the right way, not theeasy way.

As outdoor living experts, we are the only brand that offers everything: grills, outdoor kitchens, furniture & beyond. We are obsessed with top-of-the-line quality and committed to customer service. Join us on our mission to deliver the verybest ofoutdoor living.

The Director of E-Commerce Merchandising & Vendor Performance is a critical commercial leadership role at , accountable for driving revenue, gross margin, conversion and overall performance across the catalog while building and owning the vendor relations and partner performance function. This role sits at the intersection of commercial strategy, ecommerce merchandising, and vendor brand management.

Reporting to the Senior Director, Merchandising, this leader oversees a team of Online Merchants (brand-assigned ecommerce managers accountable for revenue, assortment, margin, and site experience), a Jr. Online Merchant supporting brand and assortment operations, and a Vendor Relations function responsible for rebate and co-op performance, partner programs, scorecards, negotiations, and partner accountability. Two Online Merchants serve as people leaders, each managing a Site Merchandiser embedded within their brand portfolio.

This role requires a commercially minded strategic leader who can translate performance data into business decisions, strengthen vendor economics, and hold both internal teams and brand partners accountable for results. The ideal leader combines strong business judgement with analytical rigor and negotiation skills, while developing managers who own their business outcomes end to end.

• Lead a team of Online Merchants and Senior Analysts, each assigned a portfolio of brands with revenue, gross margin, and CVR goals
• Set and drive brand performance expectations including weekly brand reviews, PDP health and Content Health audits, assortment decisions, and NPL content playbook ownership
• Monitor catalog-wide sales and profitability; act on underperforming brands and identify opportunities for assortment expansion
• Partner with Site Merchandising to ensure brand pages, PLPs, and PDPs reflect the intended shopping experience and convert at or above category benchmarks
• Partner with Pricing and Promotions to optimize everyday price, promo cadence, and margin capture across assigned brands
• Work cross-functionally with Marketing, Creative, and Tech to ensure campaign alignment, launch readiness, and site experience improvements
• Own the vendor relations function — the single accountable leader for what BBQGuys earns from its brand partners and whether they meet our operational requirements
• Lead annual and quarterly vendor program negotiations including rebate and co-op growth, allowance structures, and reduction of 2-step distribution reliance
• Build and manage the key vendor programs in partnership with the Sr. Associate, Vendor Relations — defining enrollment criteria, activation standards, and Q  cadence
• Develop and deliver the BBQGuys value proposition pitch to brand partners — educating vendors on what BBQGuys offers and building the commercial case for deeper investment
• Hold vendors accountable to MSA expectations, PDP and content standards, NPL timelines, promo and pricing policies, and defective and warranty resolution standards
• Own vendor performance…