Manager Consumer Insights

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

Nestlé’s Coffee & Beverage Division is on a mission to craft cups that uplift our consumers and better our communities. elevate how our consumers experience our products. With brands like Starbucks, Coffee-Mate, Nescafé, Nesquik, Natural Bliss and Seattle’s Best Coffee, our diverse product portfolio is brimming with rich and fulfilling opportunities for motivated individuals. Our offices provide an inspiring and high-energy work environment that fuels our fast-paced growth, and our field-based positions across the country ensure that we are fully immersed and positioned to pioneer the coffee and beverage market.

Across our organization, we are creating a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm in order to delight our consumers and shoppers every single day. Together, we will elevate everyday moments with each sip.

We are seeking a dynamic Consumer Insights Leader who thrives on challenge, innovation, and consumer obsession. As a key player in Nestlé’s Coffee & Beverage Division, you will challenge the status quo and make a significant impact. Your expertise in data, research and insights will fuel growth and elevate our consumer-centric approach.

This role is responsible for the Consumer Insights for the Starbucks brand. Working on Starbucks is a rare opportunity to help shape one of the world's most iconic and culturally relevant brands. As part of the Starbucks-Nestlé Global Coffee Alliance, team members gain firsthand experience operating at the intersection of brand stewardship, joint business partnership, innovation, and enterprise leadership, developing skills that are highly transferable and difficult to acquire in traditional brand management roles.

• Brand Co-Pilot:
  Provide consumer perspectives and solutions to brand management. Continuously represent the voice of the consumer with deep empathy and understanding, influencing decisions in their favor. Translate syndicated and custom data into meaningful and compelling insights, communicated with compelling storytelling.
• Strategic Perspective:
  Collaborate with business partners to understand drivers, challenges, and growth opportunities of business performance. Move beyond data to create actionable perspectives using a “what, so-what, now-what” narrative.
• Holistic Consumer View:
  Partner with insights functions across Foresight, Analytics, and Shopper, fostering a unified team perspective.
• Empathy Building:
  Communicate existing consumer sentiment, identify behavior shifts, and bring to life trends to drive opportunities.

• High Value Portfolio Strategy:
  Focus on driving high value/high impact work and leverage insights to enhance the full brand portfolio.
• Connecting the Dots:
  Synthesize research (primary, secondary, market data)…