Rowan County Senior Center Assistant

The Senior Center Assistant will support the Senior Center Director with providing services funded through the Older Americans Act, including, but not limited to, nutritional programs, evidence-based exercise programs, transportation services, information and assistance, and outreach. The Senior Center Assistant will routinely help with cleaning, planning activities, conducting weekly phone calls, assessment/reassessment paperwork, and transportation services. The Senior Center Assistant must maintain confidentiality of all participants.

• Congregate Meals:
  • Assist with unloading congregate food from van.
  • Check, document, and report food temperatures.
  • Check, document, and report refrigerator and freezer temperatures.
  • Clean carriers/coolers.
  • Ensure proper food handling procedures are followed.
  • Wash and put away dishes and flatware.
• Activities:
  • Coordinate and implement evidence-based exercise programs.
  • Ensure a safe environment is provided during activities.
  • Lead activities in a group setting.
  • Monitor participants during activities.
  • Obtain certification(s) for evidence-based exercise programs.
  • Participate in required activity and evidence-based trainings.
  • Plan and coordinate activities best-suited for participants.
  • Promote activities.
  • Schedule activities.
• Senior Center Administration:
  • Address participant comments/complaints in a timely and professional manner.
  • Adhere to applicable policies and regulations.
  • Answer and direct telephone calls.
  • Assist participants with various needs.
  • Attend trainings.
  • Conduct assessments on new congregate and home delivered meal participants.
  • Conduct annual reassessments on congregate and home delivered meal participants.
  • Contact home delivered meal participants on a daily/weekly basis.
  • Count donations.
  • Coordinate and execute fundraising events.
  • Enter units in the state database system (SAMS).
  • Provide participants with information and resources.
  • Scan and file applicable daily, weekly, and monthly forms.
  • Submit required daily, weekly, and monthly forms to the appropriate recipient(s).
  • Supervise and train volunteers.
• Transportation:
  • Conduct routine inspections on senior center vehicle(s) and report any issues.
  • Complete and submit vehicle and transportation logs.
  • Deliver meals to the senior center site and home delivered meal participants.
  • Ensure the senior center vehicle remains clean and operable.
  • Utilize a company-issued fleet card for senior center vehicle-related gas purchases.
  • Submit gas receipts.
  • Transport seniors to various locations.

Involves any other tasks and assistance needed to support the senior center and/or nutrition program within the Gateway region.

• Education: High School Diploma/GED or higher.
• Certification and Trainings: Valid Driver’s License required. Food Manager’s License and CPR/First Aid Certification must be acquired and maintained after hiring. Employees will be expected to attend professional development trainings related to programs and services provided through senior center sites.
• Experience: Entry-level position. One (1) year of related experience and/or related internship required; two (2) years of related experience and/or related internship preferred.

Sit for extended periods of time; stand and walk for extended periods of time; reach, stoop, crouch, bend, and work in cramped spaces; ascend/descend ladders; ability to lift and carry approximately 60 pounds; fine motor skills; operate a vehicle.

• Sight
• Hearing
• Speaking

Indoor office conditions; outdoor conditions during various weather conditions and on various terrains; possible wildlife/animal encounters during home meal deliveries.

Normal business hours; regular travel within region (travel is reimbursable).

Standard office equipment (computers, printers, scanners, phones, etc.); industrial kitchen equipment; and personal vehicle/fleet vehicle(s)/large van(s).

• Social and economic conditions of the region
• Record keeping and reporting requirements
• Food handling regulations
• Formal and informal resources available for the elderly and disabled
• Non-profit operations, organizations, functions, and challenges.

• Oral and written communication.
• Microsoft Office Suite (Word, PowerPoint, Excel).
• Office 365.
• Attention to detail.
• Use of computers and other office equipment.
• Reasoning, problem-solving, and organization.
• Analytical skills.
• Establishing and sustaining interpersonal relationships.
• Organizing and maintaining accurate files and records.

• Be present and punctual.
• Prioritize work and meet deadlines.
• Work under stressful situations with patience and tact.
• Teamwork.
• Identify workload, be flexible, and prioritize changing workloads.
• Prepare and maintain accurate records.
• Establish and maintain effective working relationships with funding agencies, contractors, officer, and employees of the organization.
• Maintain confidentiality.

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