Professional Development Manager, Critical Care Surgical Trauma

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The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Professional Development Manager – Leader (PDM) – Critical Care Surgical Trauma 40 Hours | Full-Time | Boston Main Campus Position Overview The Professional Development Manager (PDM) is a nursing leadership position at the director level responsible for advancing clinical excellence, professional development, nursing practice, and workforce readiness across the Critical Care Surgical Trauma team. The PDM provides professional development support for nursing staff across the Surgical Intermediate Care and Intensive Care teams.

Working in close partnership with Nurse Directors and other nursing leaders, the PDM develops and implements an integrated professional development strategy that supports organizational priorities, patient outcomes, regulatory requirements, and the unique clinical needs of the Critical Care Surgical Trauma population.

• Nursing Leadership:
  Serve as a visible departmental nurse leader, support frontline teams, communicate effectively, contribute to policy development, and advance patient safety and clinical excellence. Multitask and prioritize in a complex clinical environment.
• Onboarding & Orientation:
  Coordinate onboarding, orientation, and specialty education for new staff. Oversee preceptor selection, development, and scheduling, and provide structured touchpoints to address learning needs and support successful integration.
• Quality & Patient Safety:
  Lead quality improvement, safety reporting, and performance improvement initiatives across the unit, nursing division, and hospital. Support Joint Commission readiness and specialty certifications, including trauma and transplant.
• Competency Management:
  Lead annual education and competency requirements, ensuring staff maintain organizational, clinical, and specialty competencies. Use data, documentation, workflows, and practice trends to identify gaps and improvement opportunities.
• Staff Education & Clinical Practice:
  Provide real-time coaching, bedside education, and unit rounding. Address practice gaps, lead unit-based practice councils, support staff meetings, and collaborate on research to strengthen clinical practice.
• Professional Development:
  Support staff growth through mentorship, preceptor development, recognition, certification, continuing education, and professional organization engagement. Partner with Nurse Directors to address individual and team development needs.
• Compensation and benefits:
  Enjoy MGB’s generous package which includes several medical plans, dental, matched 403B, pension/cash balance, generous paid time off, tuition reimbursement and much more!

• Design, develop, and update a wide range of training programs tailored to meet the specific needs of different hospital staff members, including nursing, clinical, and non-clinical employees.
• Conduct regular assessments to identify skill gaps and learning needs among nursing and other hospital staff and use the results to inform training initiatives.
• Create and implement comprehensive training curricula aligning with the hospital's strategic goals and objectives, ensuring staff members receive continuous development opportunities.
• Organize and conduct engaging and interactive training sessions, workshops, seminars, and other learning activities to address topics such as patient care, safety protocols, leadership development, technology, and compliance.
• Oversee the onboarding process for new employees, coordinating with department heads to provide a smooth integration into the hospital culture and role-specific training.
• Maintain accurate records of employee training and development…