Communications Clerk w​/Rotating Weekends

Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees.

Citizens offers a generous benefit package that includes retirement plans upon hire, and an excellent medical plan with optional insurance plans to choose from.

If you are interested in pursuing a career with an award-winning hospital, welcome home.

job title, task or skill

Answer incoming calls to the hospital switchboard and distribute to appropriate personnel. Monitor alarms and codes and respond according to procedures. Page physicians on the loud speaker. Provide communication to Security officers through radio contact. Provide answering service functions as needed.

• Answer incoming calls to the hospital switchboard and distribute to patients, employees, physicians offices, etc. in a prompt, courteous and professional manner – (EF)
• Overhead page; respond to security calls;
• Respond to emergency codes in a prompt and professional manner ensuring that all personnel have been contacted; record actions on reports/logs as required. –( EF)
• Monitor all alarms in the PBX area and respond quickly and according to department protocol – (EF)

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
• 1-2 years customer service or telephone experience

Citizens Medical Center is a not-for-profit, community hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 317-bed acute care hospital with over 1,200 employees . Voted “Best of the Best” hospital in Victoria for 14 consecutive years, Citizens Medical Center is a level III Trauma Center, currently renovating its 24/7 Emergency Department that includes an onsite medical helicopter.

Citizens has a comprehensive Community Cancer Program that includes two linear accelerators and HDR brachytherapy. Citizens is recognized for its outstanding cardiology program which includes a nationally accredited Chest Pain Center and is a Primary Stroke Center. Citizens also includes a comprehensive, accredited Bariatric Surgery program, Birth Center with labor and delivery, an imaging and surgery center, sleep study center, state-of-the-art rehabilitation and fitness center, urology center and da Vinci robotics minimally invasive surgery options, a home health agency, and has a long history of providing continuing education for healthcare providers and the community.

Citizens Medical Center is looking for employees who display respect and enthusiasm for patients, visitors, and coworkers, and who consistently uphold the organization’s commitment to providing outstanding outcomes and an excellent experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

• STD, LTD Disability
• Supplemental Life, AD&DD
• Flexible Spending (FSA)
• Employer paid life insurance

• 457(b) Deferred Compensation
• Paid Time Off & Sick leave
• Bereavement leave, Jury Duty/Witness Service
• Hospital-paid & administered annual immunizations

Citizens Medical Center is guided by its Mission – “to provide quality medical services at a reasonable cost to the citizens of the region.”

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.