Staff Nurse - Developmental and Behavioral Health Clinic

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

The Developmental and Behavioral Health team at Children’s Mercy helps children and teens with developmental, psychiatric, or psychological needs. We provide mental, emotional, and behavioral health services that lead to healthier children and stronger families.

What we do:

• Assess for:
• • ADHD
  • Anxiety and Depression
  • Autism
  • Eating Disorders
    • Outpatient care for children with anorexia nervosa, bulimia nervosa and other eating disorders
  • Learning problems other than dyslexia
  • Tourette Syndrome
    • We have the only care center designed for children with Tourette Syndrome in the United States.
• Psychological testing for concerns with
  • Attention
  • Thinking, reasoning, and remembering
  • Emotions and behaviors
  • Social interactions

• Guidance for families with children who have developmental delays or disabilities
• Manage psychiatric medications for children with autism or developmental disabilities.
• Therapy for children with chronic illnesses

The ideal candidate will be experienced in phone triage nursing and have superior communication skills. Keyboarding and computer skills are a must to dictate information from calls to the medical record.

Registered nurses provide mental and developmental illness management and health promotion for patients and families who require care via phone. An ability to remain calm during stressful conversations is required. Registered nurses utilize nursing processes and knowledge of scientific principles to provide safe, high quality, comprehensive, and age appropriate nursing care for patients. Registered staff nurses provide patient and family education and advocate for their needs.

This position will primarily be a phone position, with very limited clinical care required. Knowledge of prior authorization and handling general provider and parent requests which are received via telephone or message center contact desired.

Previous experience with triage:

• Critical thinking skills
• Ability to determine the issue or situation within the first few sentences of a conversation
• Superior verbal communication skills are essential
• Strong assessment skills
• Crisis intervention skills
• Teaching ability through telephone conversation, as patients may require instruction for self-care and/or symptom management

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees…