Veterinary Receptionist - Barbour Lane Animal Hospital

When you join Barbour Lane Animal Hospital in Louisville, KY, you are joining a dedicated practice that has been a trusted partner in pet healthcare since 1992. We are focused on providing comprehensive veterinary care where we treat every patient like our own family member. This deep commitment to excellence is reflected in our outstanding community reputation, evidenced by our 4.9-star Google rating.

If you are looking for an opportunity where your skill set is valued and you are empowered to deliver high-quality medicine, this is where you can do your best work.

This is a practice built on expertise and mentorship. Our clinical teammates bring over 75 years of combined experience to the hospital, creating an incredible environment for learning and collaboration. As part of a supportive network, we ensure you have access to the resources necessary to grow your career. We actively support our teammates in achieving their professional goals, including access to specialized internal consultations and leadership programs designed to help you succeed at every stage of your career journey.

At Barbour Lane, you will practice small animal medicine supported by a commitment to advanced patient care. Our medical services include comprehensive Wellness and Prevention programs, sophisticated Testing and Diagnostics, and specialized Surgical Procedures. We also provide Advanced Care and Urgent Care services, ensuring that we are a full-service resource for our clients. Here, you will have the necessary tools to provide the highest standard of care to every pet family in the Louisville community.

Louisville, KY, offers an excellent blend of southern charm, culture, and opportunity. As a major metropolitan area, the city provides deep roots, extensive dining, and unique community engagement when you are not caring for patients. We are proud to be located in a city that values its history while continually evolving, giving you the perfect setting to build a rewarding professional life while enjoying everything the Bluegrass State has to offer.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: Youll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Youll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: Youll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: Youll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals…