Lead Utility Notification Technician

Lead Utility Notification Technician

Job Type - Full Time

• Applicants must pass a pre-employment drug test.
• All candidates must possess a valid driver's license and have a good driving record.

You're energetic and enjoy working outdoors. You understand that this space can be demanding, and you are equipped with the skills necessary to get the job done.

• Lead a team of Notifiers, providing guidance, performance monitoring, and coaching
• Serve as the first point of escalation for complex or sensitive stakeholder issues, disputes, or difficult notifications, resolving conflicts professionally
• Train and onboard new Notifiers on procedures, safety protocols, communication standards, technology tools, and regulatory compliance
• Communicate directly with tree owners, land managers, and other stakeholders to provide notifications and address concerns
• Inform tree owners in advance of scheduled vegetation management activities
• Collect, record, and track notification records accurately and efficiently
• Collaborate with foresters, arborists, and other team members as required
• Participate in storm response and emergency vegetation management work as needed
• Perform other duties as assigned

• Desired:
  Current certification as a Certified Arborist from the International Society of Arboriculture (ISA) and a current Texas Pesticide Applicator's License, or ability and willingness to obtain both within an agreed-upon timeframe
• Experience in Forestry, Arboriculture, Horticulture, utility industry, or similar education/experience
• Strong public speaking and interpersonal communication skills with the ability to confidently represent clients and interact professionally with stakeholders
• Maintains a positive attitude, neat and professional appearance, and high standards of personal presentation
• Demonstrates initiative, proactively identifies opportunities for improvement, and finds the most efficient and effective ways to complete tasks
• Ability to work safely, productively, and independently with minimal supervision
• Comfortable working alone outdoors in variable weather conditions, challenging terrain, and remote locations while prioritizing safety
• Willingness and availability to work overtime and extended hours as needed
• Proficient with technology, including basic computer skills and smartphone applications
• Proficient in reading and interpreting maps, including topographic and GPS-based navigation
• Valid driver’s license with a clean driving record
• Capable of safely operating a 4x4 vehicle on rough, unpaved, or off-road terrain

The physical demands, conditions, work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Employees must be able to maintain attention and concentration for extended periods of time.
• Work alone in an outdoor field environment; extensive vehicle operation and foot patrol of utility power lines; remote locations as well as urban, city environment; physical demands and travel from site to site, including walking/hiking on various surfaces including flat, dry, wet, slippery, uneven, rough, steep terrain, hills, and slopes; exposure to noise, dust, grease, and all types of weather and temperature conditions;
  
  exposure to hazardous traffic conditions.

Primary functions require sufficient physical ability and mobility to work in a field environment:

• Walk, stand, sit, and operate a motor vehicle for prolonged periods of time
• Frequently stoop, bend, kneel, crouch, run, crawl, climb, reach, twist, grasp and make repetitive…