Veterinary Clinic Manager

Veterinary Clinic Manager

Houston SPCA | Houston, TX | Exempt

At Houston SPCA, we believe exceptional animal care begins with strong leadership, compassionate service, and operational excellence. We're looking for a Veterinary Clinic Manager who leads with heart, thinks strategically, and takes pride in building a clinic environment where people and animals thrive.

This is a role for someone who doesn't just manage a clinic—and sets the standard for how care is delivered, how teams collaborate, and how the mission comes to life every day.

• Create smooth, efficient clinic operations that support high-quality veterinary care and outstanding client experiences.
• Build, train, and schedule a clinic team that feels supported, prepared, and motivated to do their best work.
• Ensure the Veterinary Clinic consistently meets cleanliness, safety, and sanitation standards in alignment with Houston SPCA policies.
• Develop and refine SOPs that make training, workflows, and daily operations clear and consistent.
• Monitor clinic performance through metrics, monthly reporting, and financial insight—including staffing models, pricing considerations, and operational efficiency.
• Serve as a reliable problem-solver for staff and clients, calmly addressing concerns and resolving issues with professionalism and empathy.
• Partner cross-functionally with other Houston SPCA leaders to support organizational growth, community outreach, and events.

• Leads visibly and proactively
  —you're present on the clinic floor, not just in an office.
• Balances compassion with accountability
  , holding high standards while supporting your team's growth.
• Anticipates challenges and solves them early
  , using data, observation, and feedback.
• Communicates clearly and respectfully with staff, leadership, volunteers, and the public.
• Adapts quickly to changing needs, priorities, or operational demands.
• Represents Houston SPCA with confidence and care
  , always reinforcing responsible pet ownership and exceptional client service.

• Bachelor's degree or equivalent experience.
• 5+ years of management experience in animal welfare, veterinary services, or a related field.
• Strong operational knowledge of clinic workflows, medical protocols, sanitation standards, and animal handling.
• Financial and analytical skills related to staffing, budgets, revenue, and reporting.
• Proven ability to train, mentor, and develop teams.
• Comfortable working flexible or unscheduled hours as needed.
• Ability to lift up to 50 lbs and safely handle animals with patience and care.
• Valid Texas Driver's License.

We take care of our people so they can take care of animals.

Benefits include:

• Medical, dental, and vision insurance
• Vacation and sick time off
• 403(b) retirement plan with employer contributions
• Employee Assistance Program (EAP)
• Employee discounts on veterinary and wellness services
• The chance to make a real, measurable impact in the lives of animals and the Houston community

If you're a hands-on leader who thrives in fast-paced environments, believes in continuous improvement, and wants your work to truly matter—we'd love to meet you.