Veterinary Receptionist- West Columbia, SC

Veterinary Receptionist
- West Columbia, SC

Sunset Animal Clinic is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Full-time schedule; specific days and hours to be discussed during the interview process. No weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Receptionist role where exceptional client service, teamwork, and learning all come together?

Sunset Animal Clinic, a well-established practice committed to unparalleled patient care and exceptional customer service, is looking for a Veterinary Receptionist to join our team!

We’re more than a group of compassionate veterinary professionals. We’re a supportive team that believes in a “better together” philosophy and invests in training and education so our staff can continue providing top‑notch care to every patient and client who walks through our doors.

As a teaching hospital, we also offer the opportunity to work in an environment that cares for more than just dogs and cats. Our team treats exotic pets too, making every day a little different and giving our staff plenty of opportunities to keep learning.

• A supportive “better together” culture where teamwork truly matters
• A teaching‑hospital environment that encourages learning and professional growth
• Opportunities to work with clients and patients ranging from dogs and cats to exotic pets
• Leadership that values education and invests in developing its team
• A compassionate workplace where your contributions are appreciated
• A team committed to exceptional patient care and outstanding client service
• Opportunities to expand your veterinary knowledge and client‑service skills
• A workplace where questions are welcomed and learning is encouraged

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Check clients and patients in and out while ensuring information is complete and accurate
• Answer and manage a multi‑line phone system calmly and efficiently
• Schedule appointments and help maintain an organized hospital calendar
• Manage client and patient records accurately
• Process invoices and collect payments
• Communicate hospital information, policies, and next steps clearly to clients
• Respond to client questions with compassion and professionalism
• Coordinate with doctors, technicians, assistants, and fellow receptionists to support efficient patient flow
• Maintain a clean, organized, and welcoming reception area
• Assist with administrative tasks and medical record requests as needed
• Jump in and help the team wherever needed to keep the day running smoothly

What You’ll Bring

• Previous veterinary experience is a plus
• Strong customer service and communication skills
• A warm, professional, and welcoming approach to client interactions
• Comfort managing multiple phone lines and competing priorities
• Strong organizational skills and attention to detail
• Ability to multitask and remain composed in a fast‑paced environment
• Confidence working with computers and learning veterinary practice‑management software
• Compassionate communication skills, especially during sensitive or emotional situations
• A…