Animal Welfare Specialist

Job Details Level: Entry

Job Location:

West Midtown - Atlanta, GA 30318

Position Type:
Full-Time/Part-Time Education Level: None Travel Percentage:
None Job Shift: Day Job Category:
Other

• Provide animals with adequate food, water, exercise, and daily emotional enrichment
• Observe, record, and report on animal health and behavior
• Maintain animal care records to ensure proper feeding and medicating, and ensure animals receive timely attention from a veterinarian as needed
• Handle animals in a humane manner according to established safety policies and procedures
• Clean and sanitize animal habitats according to the AHS cleaning and disease control protocols
• Maintain a clean and safe environment for the animals and the public
• Report building and equipment maintenance concerns promptly
• Stocking food and supplies, laundry, and dishes as assigned
• Provide the highest quality of customer service to clients and visitors
• Collaborates with other departments to accomplish departmental and organizational goals
• Council potential adopters, following AHS guidelines
• Promote a culture of teamwork, positivity, and provide aid to other staff and volunteers
• Provide customers with organizationally approved content such as basic medical information, behavior profiles, breed information, and adoption package benefits to help clients make good choices.
• Complete adoption paperwork, generate receipts, and maintain animal records in animal management database
• Maintain office, front counter, and counseling rooms in a clean and professional manner at all times
• Other duties as assigned

• High school diploma or GED equivalent
• Six months previous customer service experience in an office or retail business setting preferred
• Six months experience in a similar capacity in an animal shelter, veterinary hospital or clinic preferred
• Computer literate in a Windows environment required
• Knowledge of animal diseases, medications and treatment protocols preferred
• Ability to utilize effective problem solving/decision making skills
• Ability to communicate effectively, both orally and in writing
• Excellent interpersonal skills
• Desire to work with animals and people
• Knowledge of animal diseases, medications and treatment protocols preferred
• Experience in handling/reconciling funds preferred
• Willingness to travel and provide program support to other AHS locations and departments
• Ability to work in a team environment
• Ability to multi-task and handle a high stress, emotional environment
• Must be able to set aside personal judgement for the betterment of the client and the animals
• Must be able to communicate with and work well with a diverse clientele, different races, ethnicities, faiths, sexual orientations, income levels, etc.

• Requires humane handling of animals and safe handling of cleaning supplies, chemicals and equipment in compliance with safety rules and according to SDS rules
• Ability to lift, pull or push up to 50 lbs. with reasonable accommodations
• Required to follow AHS uniform policy
• Works in a high noise level area
• Physical efforts require constant bending, stooping and standing
• Safety procedures must be adhered to without exception
• Exposure to dogs and cats of all sizes and varying degrees of behavior and/or medical conditions
• Exposure to animal waste and common allergens