Customer Care QA Analyst & Quality Coach
Job in
Monticello, Wayne County, Kentucky, 42648, USA
Listed on 2026-07-30
Listing for:
Provalus
Full Time
position Listed on 2026-07-30
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Job Description & How to Apply Below
Provalus is seeking a QA Analyst to join our Hometown Care team. You will monitor and evaluate customer interactions for quality, provide actionable feedback, and help ensure every customer receives accurate, professional, and high-quality support.
This role emphasizes coaching, calibration, trend analysis, and continuous improvement. You will collaborate with leadership, maintain knowledge of products and systems, and ensure adherence to client requirements and quality standards.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×