Senior Manager Quality Engineering

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well‑being, and work‑life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

The Sr Mgr Quality Engineering will oversee a team responsible for quality assurance and testing, automation, metrics, reporting, and defect reduction across projects throughout the organization. This role will provide hands‑on leadership in quality standards, processes, and best practices while ensuring appropriate visibility into product quality throughout development and before major releases.

• Lead and mentor a team of Quality Engineers and Business Systems Analysts on quality assurance best practices, including manual and automated testing.
• Oversee the execution of quality assurance and testing, automation, metrics, reporting, and defect tracking and reduction across organizational projects.
• Review test plans and oversee the bug‑tracking lifecycle, metrics development and tracking, test automation, and performance testing.
• Develop and coordinate test strategies, plans, and reporting for software projects and applications.
• Help establish downstream quality assurance best practices across cross‑functional teams.
• Provide appropriate visibility into quality during development and before major product releases.
• Improve standards, best practices, and processes related to test plan creation, test cases, and domestic and global quality assurance metrics.
• Collaborate with development, project management, business, management, and other teams throughout the enterprise.
• Manage an offshore quality assurance team.
• Conduct performance reviews, approve vacation and PAL requests, manage performance issues, and exercise hiring and termination authority.
• Train, coach, mentor, and direct the work of direct reports.
• Perform other duties as assigned.

• Bachelor’s degree in Computer Science or equivalent job experience.
• Six years of testing experience.
• Extensive experience with test strategy, planning, reporting, and coordination for software projects and applications.
• Ability to motivate, influence, and lead quality assurance teams toward high‑quality product releases.
• Strong analytical and creative problem‑solving skills.
• Proven ability to prioritize, organize, and deliver on commitments.
• Exceptional attention to detail.
• Proven ability to adopt new technologies with ease.
• Client or customer management experience.
• Strong problem‑solving, issue‑resolution, negotiation, and diplomacy skills.
• Ability to identify risks and recommend mitigations for project delays.
• Ability to collaborate effectively with cross‑functional teams throughout the enterprise.

• Experience working with engineering teams in an Agile environment.
• A high‑energy, driven leadership style.

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business‑casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each…