QC & Compliance Manager

Goliath is an international manufacturer and distributor of toys and games, operating in 15 countries and reaching over 100 countries worldwide. At the heart of our business is a belief in great products and the magic of innovation. Our mission is to bring fun to every household, which we achieve through teamwork and clever collaboration.

Position Summary

We are seeking an experienced QC & Compliance Manager to lead quality control, quality systems, regulatory compliance, and material release activities within our manufacturing operation in Norristown, PA.

This is a mid-to-senior-level management position responsible for both hands-on quality leadership and the day-to-day management and development of the quality team. The ideal candidate brings a strong manufacturing background, prior people management experience, and demonstrated success leading quality processes in a production environment
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Reporting to the Product Integrity team, this role is responsible for ensuring raw materials, production processes, and finished products meet company quality requirements and applicable global regulatory standards while supporting production and shipping schedules. The QC & Compliance Manager will oversee the Quality Management System (QMS), material and finished goods release, CAPA and nonconformance processes, internal audits, supplier quality, quality reporting, and continuous improvement initiatives.

Success in this role requires someone who can balance rigorous quality and compliance requirements with the realities of a fast-paced manufacturing operation. The successful candidate will be comfortable making decisions, managing competing priorities, developing employees, partnering with production leadership, and driving accountability across quality processes.

Key Responsibilities

• Lead day-to-day quality activities within the Norristown manufacturing operation.
• Coordinate the release of raw materials and finished products against production and shipping schedules while maintaining required quality and compliance standards.
• Maintain accurate traceability and documentation of raw materials, production lots, testing results, and finished product status.
• Partner closely with Production, Supply Chain, Shipping, Warehouse, R&D, and Product Integrity to resolve quality issues and prevent unnecessary production delays.
• Provide quality leadership and decision-making support when production, material, or finished product issues arise.
• Ensure chemical compounding and manufacturing processes are supported by appropriate quality controls, documentation, and testing requirements.

• Own and maintain QMS documentation and quality assurance processes supporting manufacturing operations.
• Develop, implement, and maintain SOPs, work instructions, and quality documentation to support operational consistency, laboratory compliance, and audit readiness.
• Lead investigations into nonconformances, quality failures, and recurring product issues.
• Lead root cause analysis and develop corrective and preventive action (CAPA) plans with measurable outcomes.
• Analyze quality data to identify trends, recurring issues, and opportunities for process improvement.
• Establish and monitor quality KPIs and provide regular reporting to leadership on quality performance, risks, corrective actions, and improvement initiatives.
• Organize and lead internal quality audits and ensure timely resolution of identified findings.

• Ensure products consistently meet applicable company standards and global regulatory requirements.
• Monitor and communicate regulatory developments, trends, and risks that may impact products or manufacturing processes.
• Support the global quality compliance program across markets including the U.S., EU, UK, Asia, Middle East, and Australia/New Zealand.
• Serve as a quality and technical liaison to overseas QA teams, transferring QA/QC knowledge, testing requirements, and company quality standards.
• Ensure overseas manufactured products conform to established company quality and testing requirements.

• Partner with vendors and contract manufacturers to ensure raw materials, components, and finished products meet established specifications.
• Communicate supplier nonconformances and drive timely investigation, corrective action, and resolution.
• Evaluate customer complaints, product feedback, and quality nonconformities to identify root causes and…