Senior Digital Quality Assurance Manager

* Manage a multi-disciplinary quality assurance team, composed of manual, automation, performance, and accessibility testing experts, and supervise third-party QA vendor operations to drive consistent, top-tier test execution.
* Guide and mentor the digital quality assurance team as Airgas transitions to modern, CI/CD-integrated workflows, ensuring skill sets evolve to meet Dev Ops and automation requirements.
* Refine, own, and report on key quality metrics that influence business decision-making, while fostering a culture of continuous improvement and providing leadership to align the team's output with customer experience (CX) and business goals.
* Lead the quality assurance strategy, ensuring new technologies are validated for performance, security, and scalability
* Partner with cross-functional stakeholders to define quality gates for digital initiatives, ensuring high-quality releases in a rapidly changing technical landscape
* Establish quality metrics that align digital performance with customer experience (CX) standards and business goals
* 8-10 years of progressive experience in Software Quality Assurance (SQA)
* 5+ years of managing a Software Quality Assurance team
* Proven ability to successfully navigate and lead quality assurance discipline within large-scale enterprises
* Advanced proficiency in utilizing contemporary CI/CD ecosystems alongside automation, performance and accessibility testing platforms is highly advantageous, including:+ Hands-on experience with Jenkins and Git Lab, specifically focusing on the embedding of automated test suites within deployment pipelines+ Expertise in Selenium and Playwright frameworks, including their respective ecosystem plugins and utilities+ Experience designing, implementing and evolving testing automation strategies for performance validation solutions such as JMeter
* Experience managing quality assurance in cloud-native or microservices environments.
* Continuous monitoring and improvement of software development processes
* Functional testing and tools
- ** Proven ability to:
*** Research and analyze to identify the strengths and weaknesses of existing procedures
* Devise testing strategies for optimal quality
* Provide leadership and encouragement to the DQA team to reach goals and standards, while implementing the company's goals
* Manage the delivery and support of SQA services through adherence to the SDLC and SQA methodology
* Defining and owning the quality metrics that drive business decision-making and report progress on the CX program transformation
* Develop master test strategies for complex large projects, to plan and direct all quality activities
* Communicate with offshore testing and development teams
* Recruit highly skilled and motivated SQA staff
* Evaluate DQA analyst performance
* Mentor all DQA resources
* ** Comprehensive Family Benefits:
** Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
* ** Support for Parents:
** We offer up to 14-week paid child birth benefits to support growing families.
* ** Future Security:
** 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
* ** Early Access:
** Your benefits start after just 30 days of employment.

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation.

Airgas associates are…