Quality Manager

Quality Manager

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at

If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

The Quality Manager is responsible for overseeing the entire Quality Management System (QMS) for Intellihot platform. This position tracks and continually improves operational processes to maximize design intent of fit, form, and function for components, products, and services to meet or exceed customer expectations. The Quality Manager provides Quality leadership in all processes from New Product Development/Introductions, sourcing, purchasing, receiving, manufacturing and assembly support, sustaining engineering, audits, Tech Services, and through returned goods.

This position provides metrics development and assessment for awareness and continual improvement, supports operations through Managing Job Specific Work Instructions and part programming, and focus on building a proactive, preventative quality culture, leading quality assurance teams, driving continuous improvement, and reducing costs related to defects.

• Manage and continuously improve the QMS to align with lean manufacturing principles, ensuring it supports product quality, operational efficiency, and regulatory compliance.
• Lead cross-functional quality initiatives that drive measurable improvements in compliance, productivity, and risk mitigation.
• Serve as the primary point of contact for regulatory inspections and audits. Maintain up-to-date knowledge of applicable regulations and ensure organizational practices remain compliant. Lead efforts to identify and address compliance gaps proactively.
• Utilize data-driven methods (e.g., Lean Manufacturing, Six Sigma, SPC) to improve process capability, reduce waste, and improve quality KPIs.
• Investigate quality deviations, lead Corrective and Preventive Action (CAPA) processes, and manage customer complaints to ensure high-quality delivery.
• Collaborate with various department staff to provide data about current quality levels and expertise for maintaining and improving the quality of work and products.
• Develop, implement, and maintain incoming inspection procedures and sampling plans based on risk and product criticality.
• Analyze inspection data and generate reports to track quality trends, KPIs, and target continuous improvement.
• Manage quality team through mentoring and coaching, while creating and implementing quality training procedures.
• Proactively identify and mitigate risks to product quality and safety.
• Perform other duties as assigned.

• Bachelor's Degree required;
  Bachelor of Engineering, Quality Management, or a related field.
• 5-10 years of progressive experience in Quality, 5+ years experience in a leadership role.
• Travel Requirements: