Senior Quality Manager

Description

Full-time | Permanent | Onsite

Salaried | $167K - $190K

Full-time | Permanent

Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing. We are at the forefront of precision engineering and innovation, specializing in the development and manufacturing of vital components for medical markets such as Robotic Assisted Surgery, Orthopedics, Surgical Instruments, Dental, and more. Our teams work in unison, collaborating and problem-solving to serve the manufacturing needs of the top Medical Original Equipment Manufacturers (OEMs) around the globe.

Making a difference in the lives of patients and their families drives us to go above and beyond every day. With a steadfast commitment to advancing medical technology, we take immense pride in the work we do – and have a lot of fun doing it.

The Senior Quality Manager will effectively lead the quality organization for the Vantedge Medical San Jose manufacturing site, working in conjunction with the Vice President of Quality to support the site's quality goals and metrics. This role holds overall accountability for Quality Systems, Quality Engineering, and Quality Control at the site, and directly leads Quality Engineering while providing oversight and direction to the Quality Control Manager and the site's Quality Control function.

The Senior Quality Manager interfaces directly with customers and suppliers on quality processes and improvements, drives the site's process control systems, and supports the successful implementation and sustainment of the quality system across production and development (New Product Introduction) programs. Travel is minimal and generally limited to occasional cross-site collaborative projects.

• Directly manage Quality Engineering as a working manager, acting as the site's QE subject matter expert; use statistical techniques to detect negative trends and identify opportunities for improvement.
• Provide direct oversight and leadership to the Quality Control Manager and the Quality Control function, ensuring inspection, containment, and disposition activities meet site quality and schedule requirements.
• Take lead responsibility for significant quality issues: be hands-on with the issue, develop a plan to resolve it, and communicate the plan and progress to site leadership and the Vice President of Quality.
• Serve as the Voice of the Customer during internal communications and take an active role in customer meetings focused on continuous product/process improvement and cost reduction.
• Advise customers on manufacturing capabilities to support successful realization of their requirements.
• Create and/or review operating procedures, quality procedures, and manufacturing practices as needed, partnering with the Quality Control Manager on inspection-specific procedures and work instructions.
• Develop and maintain QMS documentation in coordination with the Director, Quality Assurance, to meet the goals and objectives set by the Vice President of Quality.
• Hold overall accountability for the Material Review Board (MRB) process; provide direction to the Quality Control Manager and MRB Coordinator on disposition of non-conforming material, customer returns/complaints, and corrective action.
• Establish and monitor key quality metrics to track and achieve site-level goals.
• Maintain and review the site's cost of poor quality (COPQ), including internal and external failure costs.
• Submit budget requests and help develop the Quality department's annual operating budget; final budget authority for the site rests with the Site Director, while Quality maintains an independent reporting line to the Vice President of Quality for transparency and objectivity.
• Analyze and evaluate the quality and reliability of suppliers relevant to the site through audits, surveys, and/or data analysis, and maintain the site's supplier quality index, ensuring only high-quality suppliers are retained or placed on a corrective action plan.
• Identify and solve bottlenecks in incoming, in-process, metrology lab (including CMM), and outgoing inspection processes, pertaining to headcount, equipment, operating hours, and other capacity constraints.
• Lead the site's internal auditing program in collaboration with site management, driving continuous improvement and working toward 24/7 internal and external audit…