Quality Assurance Analyst Intern

Under the guidance and direction of the Quality Assurance (QA) Supervisor, this position is responsible for the validation of software, data changes, and newly introduced features in support of insurance processing systems.

This is an on-site, paid internship.

• Execute both manual and automated testing.
• Use the tools provided to execute test plans efficiently and effectively.
• Monitor the usage of work management tools (ADO/RTC/JIRA).
• Attend/organize/document meetings as needed.
• Other duties as assigned.

• Utilize the current testing and requirements systems to follow traceability from the requirements to the test activities and record results of testing activities in the testing system.
• Use the current testing management system to report defects and monitor for retesting.
• Follow testing methodologies for the validation requested.
• Prepare test plans that thoroughly and appropriately validate the changes being tested.
• Test to satisfy requirements for the system and test outside the bounds of the system to close gaps users may encounter.
• Use the current requirements capture system to develop test plans based on requirements stored in this system.
• Collaborate with BA, PM and Development staff during test plan development, testing activities, and defect resolution.
• Use the test management system to report metrics on testing activities.
• Maintain knowledge of all processing functions in the area for all lines of business.
• Maintain knowledge of rules and regulations established by the Texas Department of Insurance and company underwriting guidelines and procedures to apply during testing activities.
• Test the implementation of newly developed system procedures and guidelines.

• Currently enrolled in at least an Associate degree program in a computer, technical, or business administration related field from an accredited school.
• Basic knowledge of Microsoft Office software required for this job.
• Good verbal and written communication skills.
• Ability and willingness to learn and extend skills.
• Exchange information with appropriate personnel to complete work.
• Learn quickly when facing new problems, open to change, and analyze both successes and failures for clues towards improvement.
• Ability to plan, organize, and complete detailed work independently or in a team environment.

• Repeated use of PC, telephone, and office machines.
• Extended periods of sitting and concentration.
• Occasional bending, twisting, crouching, pulling, pushing, and reaching in an office environment.
• Occasional lifting and moving items weighing up to 30 lbs.

• Work to be conducted in office environment owned or leased by company.