Apartment Manager

The Apartment Manager at Barringer Gardens , a 48-unit RHF community providing affordable housing to eligible individuals, families, and seniors through HUD programs, is responsible for overseeing the day-to-day operations of the property, ensuring the well-being of residents, and maintaining compliance with all applicable regulations. This role focuses on providing excellent customer service, efficient property management, and fostering a supportive community environment for all residents.

The manager will work closely with maintenance, leasing, and resident service teams to create a welcoming, well-maintained, and compliant living environment.

Duties and Responsibilities

Property Management

• Oversee all aspects of daily operations for Barringer Gardens, including leasing, resident relations, and facilities management.
• Ensure compliance with federal, state, and local housing regulations, including HUD requirements.
• Prepare and manage budgets, ensuring the financial health of the property by controlling expenses and maximizing occupancy.
• Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure the property is safe and well-maintained.
• Conduct regular inspections of the property, common areas, and individual units to ensure compliance with safety, cleanliness, and housing standards.
• Review and approve purchase orders, invoices, and other financial documents related to property operations.

Leasing and Occupancy

• Manage leasing activities, including marketing available units, conducting tours, and processing applications.
• Ensure all lease agreements comply with RHF policies and affordable housing regulations.
• Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents.
• Coordinate move-ins and move-outs, ensuring that vacant units are prepared promptly for new residents.
• Work with prospective residents to ensure that eligibility requirements for senior and affordable housing are met.

Resident Relations

• Foster a positive community atmosphere by organizing and supporting resident activities, events, and services.
• Address resident concerns and resolve disputes in a timely and professional manner, ensuring the satisfaction and well-being of all residents.
• Serve as a liaison between residents and RHF leadership, communicating concerns, suggestions, and feedback.
• Provide exceptional customer service to residents and their families, maintaining a welcoming and respectful environment.
• Work closely with the Resident Service Coordinator to ensure residents have access to necessary social and supportive services.

Compliance and Reporting

• Ensure compliance with all HUD, and other affordable housing program regulations, including income certifications and annual recertifications.
• Maintain accurate and organized records of leasing, financial, and maintenance activities, preparing reports as required by RHF leadership and regulatory agencies.
• Coordinate and oversee audits, inspections, and reviews by regulatory bodies or funding sources, ensuring that the property meets all standards and guidelines.
• Stay informed of changes in housing regulations and best practices to ensure compliance and operational efficiency.

Qualifications

Education and Experience

• High school diploma or equivalent required; experience in property management, business administration, or a related field preferred.
• 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments.
• Experience with HUD, and other affordable housing programs preferred.
• Experience managing budgets, financial reporting, and property operations.

Skills and Abilities

• Strong leadership and organizational skills,…