Assistant Property Manager - ReNew Town Center

About Trinity Property Consultants

At Trinity Property Consultants, yourexpertisefuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment
,we’vebeen a leader in the multifamily industry for over
25years and proudly manage properties for a nationally ranked NMHC’s Apartment Owner. We are building more thangreat placesto live –we’recreating vibrant communities and meaningful careers.

Compensation
: $24.00 - $26.00 per hour, depending on experience, plus lease commissions and lease renewal bonuses.

Schedule:Monday - Friday, 9:00AM - 6:00PM, occasional Saturday coverage when needed.

As an Assistant Property Manager
, you play a critical role in supporting the daily operations,and financial performance ofyour property.

You’llpartner closely with the Property Manager to deliver an exceptional resident experience,maintain operational excellence, and support leasing, collections, and administrative functions. This role is ideal for a detail-oriented, customer-focused professional looking to continue growing within multifamily property management.

Business and Financial Performance

• Receive, process, and post rent payment sin accordance with company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain all account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and other management-approved debits and credits.
• Keep complete andaccurateresident files, ensuring all documentation meets company standards.
• Assist with market surveys and competitive analysis.

Operational Excellence& Resident Experience

• Show, lease, andassistwith move-ins for prospective residents.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections to ensure apartments are ready,move-out inspections andassistwith deposit accounting.
• Perform regular property and vacant unit inspections to ensure smooth operations.
• Partner with Maintenance and vendors to ensure prompt, high-quality service resolution and seamless operational performance.
• Process Maintenance work orders promptly and accurately.
• Provide industry-leading living experience through superior customer service to residents.
• Resolve resident concerns professionally and escape issues as appropriate.
• Support the Property Manager with daily operations and special projects as assigned.

Administrative Responsibilities

• Maintainaccurateunit availability.
• Provide phone and administrative support as needed.
• Adhere to Trinity operating procedures, policies, and compliance standards.

• Customer Focus:Strong commitment to delivering a positive resident experience.
• Sales & Collections:Strong leasing, sales, and collection capabilities.
• Organization & Administration:Attention to detail with strong time management and prioritization skills.
• Communication:Professional written and verbal communication skills.

• Experience:Minimum of 2 years of experience in multifamily residential property management is required.
• Education:High school diploma or equivalent required.
  
  Industry certifications (CAM, CPM, RMP, CMCA) are preferred but not required. Knowledge of Fair Housing laws and regulations.
• Tech Proficiency:Intermediate skills in MS Office (Word, Excel, Outlook, Teams) and SharePoint, ADP.Experience with Yardi, Entrata,Celeri,EliseAIand Asanais a bonus.

Availability & Travel

This positionwillrequireavailability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings.

Active participation in team functions and regionalor company activities is expected.

Physical Demands

This positionnecessitatesregular periods of sitting, standing, walking, as well as use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is also necessary. The rolemay require lifting upto 25 pounds independently, and occasionally up to 50 pounds with assistance. The ability to respond promptly to both visual and auditory alarms is essential. Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat,…