Regional Property Manager - West Coast Portfolio (Chicago

At FLATS®, we believe living well is a necessity—not a luxury. We create thoughtfully designed homes, technology-driven experiences, and vibrant communities where residents feel connected from the moment they arrive. Our teams don't simply manage apartments—they create memorable resident experiences.

The Regional Property Manager is responsible for overseeing the operational and financial performance of a growing portfolio of multifamily communities across California, Nevada, Chicago and Washington
. This role provides strategic leadership to Property Managers and onsite teams while ensuring operational excellence, financial performance, resident satisfaction, and compliance across the portfolio.

As FLATS continues to expand its West Coast presence—including multiple ground-up developments currently underway in Southern California—the Regional Property Manager will play a key role in supporting new community openings, driving operational consistency, and building high-performing teams.

The ideal candidate is an experienced regional leader who thrives in a fast-paced environment, enjoys building relationships, and takes initiative without waiting for direction. Success in this role requires someone who is highly collaborative, financially savvy, customer-focused, and comfortable working independently while staying closely connected with teams across multiple markets.

Portfolio Performance & Financial Management

• Lead the operational and financial performance of a multifamily portfolio across California, Nevada, and Washington.
• Develop and manage annual operating budgets and forecasts with a focus on maximizing NOI.
• Analyze monthly financial performance, identify trends, and implement action plans to improve portfolio performance.
• Review and approve operating expenses while maintaining high service standards and cost-effective operations.
• Prepare owner reports, quarterly business reviews, and portfolio performance updates.
• Identify, recommend, and oversee capital improvement projects that enhance property value and resident experience.
• Support the successful lease-up and stabilization of newly developed communities.

Operations

• Conduct regular property inspections to ensure communities consistently meet FLATS operational and brand standards.
• Partner with maintenance and facilities teams to ensure preventative maintenance programs are executed effectively.
• Ensure compliance with Fair Housing, ADA, OSHA, and all applicable federal, state, and local regulations.
• Implement risk management initiatives that protect residents, employees, and company assets.
• Monitor rent collections, delinquency, vendor performance, operational reporting, and property KPIs.
• Oversee emergency response procedures and operational best practices across the portfolio.

Leasing, Marketing & Resident Experience

• Drive occupancy, revenue growth, leasing performance, and resident retention across the portfolio.
• Analyze market trends, competitor performance, and pricing strategies.
• Partner with Marketing to execute effective leasing and branding initiatives.
• Support lease-up strategies for new developments while maintaining stabilized occupancy at existing communities.
• Oversee resident retention initiatives and reputation management to enhance the overall resident experience.

Leadership & Team Development

• Recruit, coach, mentor, and develop Property Managers and onsite teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Conduct regular performance evaluations and provide ongoing coaching and professional development.
• Promote consistent training on company policies, procedures, and systems.
• Build engaged, high-performing teams across geographically dispersed markets.
• Lead by example through proactive communication, accountability, and a hands‑on leadership approach.

Client & Stakeholder Relations

• Develop and maintain strong relationships with ownership groups, investors, and business partners.
• Present financial and operational performance updates with confidence and professionalism.
• Collaborate closely with Accounting, Marketing, Facilities, Asset Management, and Executive Leadership.
• Represent…