Commercial & Cooperative Housing Property Manager (non-profit

Welcome to Champlain Housing Trust's career page

Consistently ranked as one of Vermont’s Best Places to Work, CHT is a socially responsible employer offering an inclusive, friendly and fun work environment with competitive pay commensurate with experience. Our excellent benefit package includes a generous health insurance plan, three weeks of paid vacation, 14 paid holidays, sick leave, 403(b) retirement plan with employer contribution after one year, disability and life insurance and more.

Hiring Range: $28 to $30 hourly, paid on a bi-weekly basis.

The Co-Op & Commercial Property Manager is responsible for the effective, efficient management of an assigned portfolio of co-operative housing properties and commercial properties, ensuring optimal performance and compliance with all applicable rules, regulations, and organizational policies.

DUTIES AND RESPONSIBILITIES

Co-Ops

Facilitate the filling of assigned cooperative vacancies ensuring compliance with all income and occupancy restrictions, in collaboration with Applications and Compliance team, including unit showings, and sharing completed applications with Membership Committee for review and final approval by Compliance or Co-Op Board as applicable.

Tenant lease-up including all applicable paperwork and clear communication regarding lease and house rules, policies, procedures, and rule policy changes.

Maintenance of tenant files for all assigned properties, handles rent collections, late notices and eviction notices.

Tenant move-outs including receiving and processing of written notifications from tenants, processing calculations for share settlement as applicable for co-operative members and obtaining final approvals for Co-Op Boards as needed.

Tenant relations issues within assigned portfolio, making referrals to Associate Director of Resident Services or appropriate social service agencies as applicable.

For-cause evictions and non-renewals; works with attorney if necessary.

Perform exterior inspections of sites in portfolio, bringing issues of concern to Maintenance or Asset Management departments as appropriate.

Coordinate move-out inspections with Maintenance Team and/or member from Co-Op.

Perform and/or facilitate apartment inspections as needed.

Collect and compile data and prepares a variety of reports as needed.

Develop property budgets in collaboration with the Director of Property Management and/or Co-Op Boards as applicable.

Maintain waitlist for Co-Op properties.

Attend Co-Op Board meetings.

Works with Co-Op committees and boards on LIHTC, HUD, etc. programs, financial reports, trainings.

Coordinates maintenance and/or capital needs projects between co-ops and maintenance and/or Asset Management.

• Other duties as required and assigned.

Commercial

Manage day-to-day operations of commercial properties and community facilities.

Ensure properties are maintained in a safe, clean, attractive, and compliant condition.

Conduct regular property inspections and coordinate corrective actions.

Coordinate with Maintenance staff, contractors, and vendors to ensure quality service delivery.

Serve as the primary contact for commercial tenants, nonprofit organizations, and facility users.

Foster positive relationships and provide exceptional customer service.

Address tenant concerns, complaints, and operational issues in a timely and professional manner.

Coordinate tenant onboarding, lease administration, move-ins, and move-outs.

Ensure tenant compliance with lease agreements, facility policies, and operational procedures.

Oversee scheduling, utilization, and operations of community meeting spaces, event venues, and shared-use facilities.

Coordinate facility reservations, event logistics, and community programming support.

Develop and implement policies and procedures for facility usage.

Work collaboratively with community partners, nonprofit organizations, and stakeholders to maximize facility utilization and community impact.

Support equitable access to community spaces and services.

Monitor property revenues and expenses to ensure financial performance goals are met.

Assist with rent collection and lease…