Assistant Property Manager - Conventional

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Full Time Clerical Kenosha, WI, US

2 days ago Requisition

Summary:

Bear Real Estate Group is seeking an Assistant Community Manager to support the Property Manager in the day-to‑time operations of our Kenosha, WI properties:
Lofts 2 , Brookstone Homes , Maplewood Apartments , and Kathleen’s Court . This role will focus on delivering an exceptional resident experience, supporting leasing activities, following through on collections, maintaining administrative accuracy, and, when applicable, assisting with affordable‑housing compliance.

Duties and Responsibilities:

• Operations & Resident Experience
• Deliver a professional, welcoming front-line experience for prospects and residents through tours, follow-up, communication, and service recovery
• Support daily leasing activities: lead management, application intake, tour readiness, and renewal support to help achieve occupancy goals
• Maintain accurate online listings and ensure property information is current and aligned with company standards and processes
• Assist with resident engagement efforts (events, communications, community standards) to support retention and reputation

File Management:

• Support the Property Manager by preparing and organizing documentation for move-ins, renewals, and transfers
• Track renewal schedules, assist with resident notice delivery per policy, and help ensure timely completion through proactive follow-up
• Assist with waitlist/interest list administration and applicant processing in alignment with Resident Selection Criteria

Collections, Financial, and Administrative Support:

• Support rent collection efforts through resident communication, documentation, and follow-up; assist in delinquency tracking and weekly reporting
• Ensure rents are collected, posted, and accurately recorded in the resident’s ledgers
• File residents for Eviction/Legal/Collections action with direction from the Property Manager
• Prepare and file notices as directed by the Property Manager
• Assist with delivery tracking for required non-payment/small-balance notices per process and expedite issues timely
• Assist with reporting cadence (weekly/monthly operational snapshots) and accuracy of resident, leasing, and collections data
• Assist the Property Manager by ensuring all vendor invoices are received monthly and sent to AP timely once approved
• Assist with vendor access and scheduling
• Participate in site walks and standards checks (curb appeal, leasing presentation, common areas) and help implement corrective actions

Risk and Safety:

• Ensure all incidents, injuries, property damage, and emergencies are documented and reported promptly
• Enforce company safety procedures and maintain site emergency plans
• Maintain confidentiality, professionalism, and internal controls expectations in all resident and business matters

Qualifications:

• High school diploma or GED required; associate or bachelor's degree preferred or equivalent experience
• Must have 2+ years of multi-housing experience
• Strong Fair Housing knowledge required
• Excellent written and verbal communication skills
• Excellent problem-solving, communication, and interpersonal skills
• Proficiency in Real Page/One Site or comparable property management software
• Proficiency in in Microsoft Office (Outlook, Teams, Word, Excel, etc.
• Valid driver's license and reliable transportation
• Must demonstrate strong customer service skills, financial, problem solving, teamwork, accountability, and communication skills
• Collaboration & Communication:
  Works seamlessly with team members and provides clear, timely reports to leadership
• Quality & Safety Focus:
  Ensures a consistent standard of high-quality work, compliance, and resident safety

Physical Demands and Work Environment:

• Regularly required to stand, walk, climb stairs, and inspect interior/exterior areas
• Occasionally required to lift up to 25 pounds
• Work may include evenings, weekends, and emergency response situations

What You'll Love Working Here:

• Invest in Your Future: 401(k) with company match, plus annual merit-based…