Resident Manager

Job Details

Job Location:

Los Angeles, CA 90037

Position Type:
Full Time

Salary Range: $28.00 - $30.00 Hourly

This property is a 57-unit LIHTC complex. The manager will be responsible for collecting/processing rent, delegating tasks to team members (maintenance technician and Social service/Activity coordinator), work order entry/closing, move-in and move-out duties, retrieving and process payables on time, maintain resident files organized, interviewing applicants from a waiting list, working with maintenance on unit turns, assist residents with recertification process, training new staff and above all cultivating a positive team environment.

• Pay: $28.00–$30.00 per hour
• Schedule:
  
  Full-time (40 hours per week), Monday–Friday, 8:00 AM–5:00 PM
• 1 Bedroom unit to live onsite
• Benefits:
  Medical, Dental, Vision, Life Insurance; 401(k) with employer match
• Time Off:
  Paid vacation and 15 paid company holidays

• Oversee day-to-day property operations, ensuring consistent implementation of community policies and compliance standards
• Prepare and submit weekly and monthly reports, and support the development of the annual operating budget
• Manage accounts receivable and payable, including rent collection/processing and timely submission of payables
• Supervise and delegate tasks to the Maintenance Technician; monitor work orders, unit turns, and property upkeep
• Perform administrative functions such as move-in/move-out processing, resident file management, and applicant interviews from the waiting list
• Support residents through the recertification process and address resident concerns in a timely, professional manner
• Train and onboard new staff while fostering a positive, collaborative team culture
• Monitor community appearance and ensure maintenance issues are addressed promptly
• Maximize occupancy, minimize lost rent, and ensure the property operates in the owner’s best interest
• Carry out additional duties as assigned to support departmental and company objectives

• Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Daily review of property Yardi dashboard.
• Review all vacant and available units to ensure timely move ins.
• Prepare annual budgets and income projections in a timely and accurate manner.
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generate necessary legal action, documents and process in accordance with Landlord/Tenant Law, Fair Housing Laws and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that invoices are accurately processed for approval and payment by Corporate office, manage petty cash and all funds.

• Ensure property is rented to fullest capacity and lost rent is minimized.
• Utilize the Yardi leasing workflow process from initial contract through approval or denial of tenancy, and move in.
• Utilize marketing strategies to secure prospective residents.
• Confirm that leasing staff techniques are effective in qualifying and securing future residents.
• Confirm that leasing staff gather information about market competition in the area and file.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
• Represent the company in a professional manner at all the times.

• Prepare and/or implement procedures and systems within…