Leasing Consultant - Courthouse Square

Job Details

Job Location:

Courthouse Square
- Ann Arbor, MI48104 Position Type:
Part Time Salary Range: $18.00 - $20.00 Hourly Job Category:
Admin
- Clerical

Redwood Communities, Inc. (“Redwood Communities”), an affiliate of Redwood Housing, is a multifamily property management organization that manages affordable housing communities throughout the country. To date, Redwood Communities has assembled a best-in-class team that currently manages a growing portfolio of properties and has built strong working relationships with government agencies and leading non-profit organizations to raise the standard of living for our communities.

Schedule:

Part-Time - 2 1/2 days a week, Monday and Wednesday 8am-5pm and Friday 1-5pm Pay Details: $18-20hr

• Greet, qualify, and tour prospective residents, present available units and community amenities.
• Accurately complete all leasing paperwork and assist with lease signings.
• Follow up with prospects through phone, email, and in-person communication to maximize occupancy.
• Maintain accurate records in property management software (e.g., Yardi, Real Page, or Onesite).
• Assist in marketing and outreach efforts to promote the property within the community and local area.

• Ensure all leasing and occupancy activities comply with HUD, LIHTC, and Fair Housing guidelines.
• Assist applicants with completing the HUD rental application and required forms (e.g., 50059, EIV, TIC if applicable).
• Verify and process income, assets, and household composition for eligibility and recertification.
• Maintain resident files in accordance with HUD standards for audits and MOR (Management & Occupancy Review) readiness.
• Support annual and interim recertifications, rent adjustments, and income verifications.
• Monitor compliance reports and communicate with management regarding any discrepancies or potential findings.

• Provide responsive and professional customer service to residents regarding maintenance requests, rent payments, and lease questions.
• Assist with resident communication, notices, newsletters, and community activities.
• Help resolve resident concerns and report significant issues to the Property Manager promptly.
• Maintain confidentiality and professionalism when handling resident information.

• Collect and process rent payments and other income in accordance with HUD and company policy.
• Maintain accurate records of leasing activity, occupancy, renewals, and traffic reports.
• Conduct move-in/move-out inspections as needed.
• Collect and process rent payments and other income in accordance with HUD and company policy.
• Maintain accurate records of leasing activity, occupancy, renewals, and traffic reports.
• Conduct move-in/move-out inspections as needed.

• Previous experience in multifamily housing or Project Based HUD property management preferred.
• Knowledge of Project Based HUD, Section 8, Fair Housing, and EIV requirements.
• Strong communication, organizational, and customer service skills.
• Proficiency in property management software and Microsoft Office Suite.
• Ability to maintain confidentiality and accuracy in documentation.
• Successful completion of background check.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines

Redwood Communities is an Equal Opportunity Employer.