Managing Director - Property Management & Leasing

Accountable for rapidly expanding portfolio of leased commercial, industrial, warehouse, and flex real estate assets. In partnership with internal stakeholders and external brokers, third-party managers, and other vendors, manage and maintain complex, multi-site commercial real estate portfolio profitably, efficiently and at best-in-class standards. Play a key role in portfolio growth through acquisition support. Responsible for post-closing property integration and tenant onboarding.

• Bachelor’s degree in real estate, Finance, Business Administration, or related field (required)
• MBA or MS (Real Estate/Finance) preferred
• Active real estate license and CPM or CCIM designations preferred

• 12–15+ years of commercial real estate experience, including 5–7+ years in senior leadership
• Experience managing multi-site commercial portfolios across property types
• Track record in leasing, tenant acquisition/retention, and portfolio growth
• Experience building/leading a property management function and managing operating/capital budgets

• Expertise in commercial lease structures (NNN, gross, modified gross, ground leases) and lease administration
• Strong financial acumen: NOI analysis, pro forma modeling, Cap Ex planning
• Exceptional organizational leadership and team-building skills; demonstrated ability to attract and retain talent
• Superior negotiation skills across leases and vendor contracts
• Strategic thinker with the ability to balance long-term vision with near-term execution and operational demands
• Proficiency with property management platforms (e.g., Yardi, MRI, App Folio)
• Strong working knowledge of building systems, construction, and facilities management best practices
• Executive presence and communication/presentation skills

• Define structure, functions, reporting lines, headcount, and resourcing for CEO approval.
• Lead talent acquisition and onboarding for the department.
• Establish operating policies, SOPs, and KPIs aligned to JKLH strategic objectives.

• Full lifecycle oversight of leased commercial/industrial/warehouse/flex portfolio (currently 2,700,000+ sq. ft., 50+ buildings, growing rapidly).
• Ensure day-to-day operating excellence across properties (in-house and/or third-party providers).
• Build asset- and portfolio-level scorecards for real time performance reporting.

• Develop and execute leasing strategy to achieve target occupancy and minimize vacancies/time to fill.
• Lead tenant acquisition: prospecting, pipeline management, LOIs, lease execution, and onboarding.
• Track market trends, comps, and demand to guide leasing strategy and pricing.
• Lease negotiations with brokers and legal, optimizing economics and risk.
• Drive retention strategies to reduce turnover, extend terms, and stabilize NOI.
• Lead Yardi CMMS rollout and lease administration (inventory, abstraction, critical dates, commencements, escalations, renewals/expirations).
• Build and sustain strong tenant relationships across the portfolio.
• Implement a tenant communications program (reviews, escalation paths, satisfaction feedback).
• Maintain consistent tenant experience standards.

• Create portfolio management standards to ensure consistent practice across assets.
• Develop and implement SOPs for inspections, service requests, preventive maintenance, and emergency response.
• Oversight of facilities management for all locations (MEP, HVAC, safety, janitorial).
• Conduct operational audits to validate quality and consistency of property management practices.

• Select and manage key vendor partners and conduct vendor performance reviews.
• Negotiate supplier contracts.

• Establish portfolio/asset financial reporting, property accounting cadence, CAM reconciliations, and KPI dashboards.
• Develop annual operating budgets and Cap Ex plans; manage the budget.
• Maintain a multi-year capital plan that prioritizes value preservation and asset quality.

• Support development and execution of the multi-year portfolio growth strategy.
• Assist with evaluation of acquisition opportunities, supporting underwriting, due diligence, and execution from LOI through closing
• Lead post-acquisition onboarding and integration into operating systems and reporting.